Facilities Assistant

University of Michigan; Ann Arbor (MI); Híbrido; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

The University of Michigan School of Dentistry in Ann Arbor is seeking a Building Operations and Maintenance Support professional to help manage a complex clinical, research, and academic facility. The role supports daily operations and project activity during a two-year term with responsibilities spanning safety, access control, space management, and coordination with Facilities teams.

It offers a dynamic environment with a focus on reliability, service quality, and stakeholder communication.

Formación

• Customer service and communication skills required
• Ability to prioritize multiple tasks in a fast-paced environment
• Experience in facilities operations or related setting preferred
• Familiarity with work order systems and building operations is a plus

Responsabilidades

• Perform daily building walkthroughs of clinics, classrooms, labs, and public spaces to identify maintenance, safety, and cleanliness issues
• Monitor and follow up on work orders with Facilities Service Center and custodial teams
• Respond to building issues including leaks, odors, system alarms, and equipment concerns
• Coordinate with maintenance, custodial, and facilities teams to ensure timely resolution of issues
• Assist in communicating building impacts such as shutdowns, repairs, and disruptions to occupants

Conocimientos

Customer service

Communication

Teamwork

Prioritization

Independent work

Educación

High school diploma or equivalent

Associate degree in facilities or related field (preferred)

Descripción del empleo

Mission Statement

Enhancing health through education, service, advocacy, research, and discovery.

Vision

As a global leader in integrated health, we drive innovation through groundbreaking research and transformative education, preparing future-ready leaders to deliver equitable, exceptional care and advance the dental profession.

Core Values

• Compassion: We approach each interaction with collegiality, empathy, and professionalism, recognizing the unique contributions of each individual.
• Leadership: We empower each person to lead and contribute to our shared goals.
• Excellence: We uphold high standards and drive progress in healthcare.
• Responsibility: We promote integrity, professionalism, and accountability to ensure ethical decision-making.
• Trust: We commit to an honest, transparent environment that fosters healthy relationships.
• Creativity: We approach problems with bold thinking by crafting innovative solutions that benefit our community.
• Belonging: We embrace and celebrate our diverse community by fostering a sense of inclusion and belonging.

Job Summary

The University of Michigan School of Dentistry, founded in 1875 in Ann Arbor, is a top-ranked, world-renowned institution for dental education, research, and clinical care. It consistently ranks among the top dental schools globally, offering DDS, dental hygiene, and advanced graduate programs, including a unique program for internationally trained dentists.

This position supports a large and complex clinical, research, and academic facility with significant daily operational demands. School of Dentistry Facilities manages a high volume of service requests, system monitoring, and building issues, including over 1,000 access-related requests annually and frequent building system alerts requiring follow-up. The role is structured as a two-year term-limited position to provide operational support during a period of increased project activity, including the Simulation Clinic renovation and ongoing facility improvements.

Please Note

This is a 2-year term-limited position.

Building Operations and Maintenance Support

• Perform daily building walkthroughs of clinics, classrooms, labs, and public spaces to identify maintenance, safety, and cleanliness issues
• Monitor and follow up on work orders with Facilities Service Center and custodial teams
• Respond to building issues including leaks, odors, system alarms, and equipment concerns
• Coordinate with maintenance, custodial, and facilities teams to ensure timely resolution of issues
• Assist in communicating building impacts such as shutdowns, repairs, and disruptions to occupants

Space, Furniture, and Operational Support

• Assist with office moves, furniture setup, and equipment relocation
• Support classroom, clinic, and event space readiness including tables, chairs, and layouts
• Monitor and maintain public spaces, lounges, and shared areas
• Track and manage inventory including attic stock and facility supplies
• Assist with space assignments, updates, and department requests

Access, Security, and Safety Support

• Support access control including MCard updates, door access changes, and key coordination
• Monitor building access and assist with door schedules, lock/unlock requests, and security issues
• Assist with building safety monitoring and respond to emergencies during work hours (water issues, alarms, etc.)
• Support compliance with safety practices in coordination with Facilities, EHS, and departmental teams

Project and Administrative Support

• Support small projects and facility improvement efforts, including lifecycle work and minor renovations
• Assist Facilities leadership with coordination of ongoing projects and departmental requests
• Support sustainability and operational initiatives (waste reduction, recycling, etc.)
• Assist with documentation, communication, and coordination of facilities-related activities

Required Qualifications

• High school diploma or equivalent; Associate degree or coursework in facilities, construction, or a related field preferred
• 2-3 years of experience in facilities operations, maintenance, construction, or a related environment
• Basic knowledge of building systems and general maintenance practices
• Ability to identify and respond to facility-related issues and prioritize multiple tasks
• Strong customer service and communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Basic computer skills (Google Suite, email, work order systems)
• Ability to move furniture and equipment (up to ~50 lbs) and navigate large buildings regularly

Desired Qualifications

• Experience working in healthcare, laboratory, or academic environments
• Experience with access control systems and building operations software
• Familiarity with work order systems and facilities coordination
• Experience supporting renovation or small project work

Why Work at Michigan?

The School of Dentistry is consistently ranked as the #1 dental school in the United States and the world. We embrace diversity in many forms and champion diversity of thought and culture. Our Mission, core values, and additional information about our school can be found on our website. The University of Michigan also offers comprehensive benefits to help you stay well and to support you as you plan for a secure future. Benefits include:

• Generous paid time off for vacations, holidays, sick time, season days, and paid parental leave.
• A retirement plan that provides two-for-one matching contributions after the first year of employment.
• Many choices for comprehensive health insurance
• Life insurance
• Work-life programs to strengthen a workplace culture that supports personal and family life, including child care, elder care, lactation resources, and mental and emotional health services.
• Flexible spending accounts for healthcare and dependent care expenses

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Monday - Friday, hours to be determined

Work Locations

School of Dentistry, 1011 N. University Ave, Ann Arbor, MI 48109

Additional Information

We are committed to maintaining a safe and healthy work environment for everyone. As part of the onboarding process, all candidates are required to submit their immunization records to Occupational Health Services (OHS) prior to their appointment start date to verify their immunization status. The process includes completing a two-step TB test for all new hires and providing proof of Hepatitis B immunization for clinic-facing roles. Additional immunizations may be necessary based on public health guidance or specific job responsibilities.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.