Clinical Student Success & Operations Manager

Lincoln Memorial University; Orange Park (FL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Lincoln Memorial University in Harrogate, TN; Knoxville, TN; or Orange Park, FL seeks a Manager of Clinical Student Success and Operations to lead daily operations of the Office of Clinical Student Success and Operations. The role coordinates student progression tracking, board readiness, and cross-campus initiatives.

The position supports strategic initiatives, maintains dashboards, and ensures confidential information handling across campuses.

Qualifications

• Bachelor’s degree required.
• Experience in higher education, healthcare administration, medical education, or a related field.
• Advanced proficiency with Microsoft Office, particularly Excel.
• Strong organizational, analytical, interpersonal, and project management skills.
• Ability to manage confidential information and multiple priorities.

Responsibilities

• Coordinate day-to-day operations within the Office of Clinical Student Success and Operations.
• Support the Director in implementing departmental priorities and strategic initiatives.
• Coordinate tracking of student progression, remediation, and completion of clinical curriculum requirements.
• Monitor operational processes related to COMAT, COMSAE, COMLEX Level 2 readiness, and other assessment activities.
• Maintain departmental dashboards, tracking systems, reports, and operational metrics.
• Coordinate communication among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, Student Affairs, Academic Support, the Registrar, and other institutional partners.
• Maintain departmental calendars, implementation timelines, and project plans.
• Monitor implementation of approved operational workflows across all campuses.
• Prepare reports, agendas, meeting materials, and follow-up documentation for departmental meetings.
• Assist with accreditation data collection, documentation, and continuous quality improvement initiatives.
• Identify workflow bottlenecks and recommend operational improvements.
• Maintain standard operating procedures and assist with onboarding and training.
• Maintain strict confidentiality of student records and institutional information.
• Perform other duties as assigned.

Skills

Advanced Excel

Project management

Organizational skills

Communication

Cross-campus coordination

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Lincoln Memorial University in Harrogate, TN; Knoxville, TN; or Orange Park, FL seeks a Manager of Clinical Student Success and Operations to lead daily operations of the Office of Clinical Student Success and Operations. The role coordinates student progression tracking, board readiness, and cross-campus initiatives.

The position supports strategic initiatives, maintains dashboards, and ensures confidential information handling across campuses.