Director for Clinical Student Success and Operations

Lincoln Memorial University; Orange Park (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Lincoln Memorial University is seeking a Director for Clinical Student Success and Operations to lead operational efforts across the clinical education continuum. The role partners with the Dean of Clinical Medicine and coordinates systems for student progression, board readiness, and data reporting across LMU–DCOM locations.

The position emphasizes strategic coordination, policy implementation, and quality improvement, supporting accreditation activities while ensuring confidentiality and

Qualifications

• Bachelor’s degree required; medical experience preferred.
• Minimum three years of progressively responsible experience in medical education, higher education, healthcare administration, or a related field.
• Advanced proficiency with Microsoft Excel and Microsoft Office.
• Exceptional organizational, analytical, and communication skills.
• Ability to manage confidential information and multiple competing priorities

Responsibilities

• Coordinate operational processes that support student success throughout the clinical curriculum
• Monitor student progression, curriculum completion, remediation, and readiness for graduation in collaboration with Clinical Deans and student support personnel
• Coordinate operational workflows related to COMAT, COMSAE, COMLEX Level 2 readiness, board preparation activities, and examination eligibility
• Develop and maintain dashboards, reports, and tracking systems supporting student success, board performance, curriculum implementation, and operational effectiveness
• Coordinate implementation of approved curricular and operational decisions across all campuses
• Serve as the primary operational liaison among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, rotation coordinators, examination services, the Registrar, Student Affairs, and Academic Support
• Monitor educational technology platforms supporting the clinical curriculum and coordinate implementation, training, vendor relationships, and process improvements
• Identify operational gaps, workflow inefficiencies, and opportunities for continuous quality improvement while avoiding duplication of existing staff responsibilities
• Support COCA accreditation activities, data requests, self‑study preparation, and documentation
• Prepare reports, recommendations, and analyses for institutional leadership
• Maintain strict confidentiality and compliance with institutional policies
• Provide leadership for assigned staff and other duties as assigned

Skills

Organizational skills

Analytical skills

Communication skills

Multitasking / Prioritization

Education

Bachelor’s degree

Medical experience preferred

Tools

Microsoft Excel

Microsoft Office

Job description

Director for Clinical Student Success and Operations

Please see Special Instructions for more details.

Position Information

Position Title: Director for Clinical Student Success and Operations

Department: DCOM CLINICAL MEDICINE

Position Category: Staff Full Time

Job Description

The Director for Clinical Student Success and Operations provides strategic operational leadership for the clinical education continuum and serves as the primary administrative partner to the Dean of Clinical Medicine, Knoxville. The Director coordinates systems that support clinical student progression, board readiness, clinical operations, data reporting, and continuous quality improvement while ensuring consistent implementation of institutional policies across all campuses. This position focuses on coordination, oversight, communication, and operational excellence rather than duplicating the transactional work of specialized staff.

Location Options: This position may be based at any of the following Lincoln Memorial University–DeBusk College of Osteopathic Medicine ( LMU - DCOM ) locations: Harrogate, Tennessee; Knoxville, Tennessee; or Orange Park, Florida. The selected candidate’s primary work location will be determined based on candidate preference and departmental needs.

Required Qualifications

• Bachelor’s degree required; medical experience preferred.
• Minimum three years of progressively responsible experience in medical education, higher education, healthcare administration, or a related field.
• Advanced proficiency with Microsoft Excel and Microsoft Office.
• Exceptional organizational, analytical, and communication skills.
• Ability to manage confidential information and multiple competing priorities

Preferred Qualifications

• Experience in undergraduate medical education.
• Knowledge of osteopathic medical education, COMLEX - USA , and clinical curriculum operations.
• Experience supporting accreditation activities and educational technology platforms

Physical Demands

Frequently sits for extended periods while working at a computer. Frequently performs repetitive keyboarding and office tasks. Occasionally stands, walks, bends, reaches, and lifts up to 20 pounds. May travel between campuses and affiliated clinical sites. Maintains concentration while managing complex confidential information and multiple priorities

Job Duties

• Coordinate operational processes that support student success throughout the clinical curriculum
• Monitor student progression, curriculum completion, remediation, and readiness for graduation in collaboration with Clinical Deans and student support personnel
• Coordinate operational workflows related to COMAT , COMSAE , COMLEX Level 2 readiness, board preparation activities, and examination eligibility
• Develop and maintain dashboards, reports, and tracking systems supporting student success, board performance, curriculum implementation, and operational effectiveness
• Coordinate implementation of approved curricular and operational decisions across all campuses
• Serve as the primary operational liaison among Clinical Deans, Clinical Assessment personnel, Clinical Skills Workshop staff, rotation coordinators, examination services, the Registrar, Student Affairs, and Academic Support
• Monitor educational technology platforms supporting the clinical curriculum and coordinate implementation, training, vendor relationships, and process improvements
• Identify operational gaps, workflow inefficiencies, and opportunities for continuous quality improvement while avoiding duplication of existing staff responsibilities
• Support COCA accreditation activities, data requests, self‑study preparation, and documentation
• Prepare reports, recommendations, and analyses for institutional leadership
• Maintain strict confidentiality and compliance with institutional policies
• Provide leadership for assigned staff and other duties as assigned

Special Instructions Summary

Applicants may be considered for placement at the Harrogate, TN; Knoxville, TN; or Orange Park, FL campus. Please indicate your preferred campus location in your cover letter.

About the Institution

Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at 423-869-7112 or [e-mail] .

AA/EEO Statement

Lincoln Memorial University is an Equal Opportunity education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, military status, pregnancy, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities.

The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individual’s identity, credit information, motor vehicle driving record, review of an individual’s criminal conviction record (if any), verification of any license, and certificate or degree required for the position.

Required fields are indicated with an asterisk (*).