Clinical Specialty Pharmacy Case Manager

Alivia Health; Guaynabo (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

Alivia Specialty Pharmacy is seeking a Clinical Case Management Associate in Guaynabo, PR. This full-time role involves telephonic and face-to-face patient contact, evaluating health care and educational needs, and communicating recommendations to prescribers to ensure understanding of medication regimens.

The role may include field work to visit healthcare professionals and patients, with duties spanning patient assessment, medication counseling, adverse event handling, and collaboration with

Qualifications

• Bachelor's Degree in Nursing is required
• Current/Active Professional Certification/License in Good Standing
• 3 years of experience in patient nursing and/or direct patient care (preferred)
• 2 years of experience in Specialty Pharmacy (preferred)
• Knowledge of CPR+ (preferred)
• Ability to communicate effectively in English and Spanish (preferred)

Responsibilities

• Assesses, monitors and evaluates medication care plans, services and outcomes to maximize patient's health/outcomes.
• Identifies patient's health and educational needs.
• Communicates with providers regarding patient's medication complications or needs.
• Provides guidance to patients on adverse medication reactions within scope and refers to pharmacist as necessary.
• Completes REMS product training and provides counseling for patients on subsequent cycles of available REMS products.
• Provides medication counseling for patients starting new medication regimens.
• Interacts with patient, family, physician(s), and other providers to determine medical history and current status.
• Reports critical incidents and information regarding quality-of-care issues.
• Assist Operations/Clinical Department associates with clinical support for prior authorization, billing or other administrative functions.

Skills

Bilingual English/Spanish

Education

Bachelor's Degree in Nursing

Job description

Alivia Specialty Pharmacy is seeking a Clinical Case Management Associate in Guaynabo, PR. This full-time role involves telephonic and face-to-face patient contact, evaluating health care and educational needs, and communicating recommendations to prescribers to ensure understanding of medication regimens.

The role may include field work to visit healthcare professionals and patients, with duties spanning patient assessment, medication counseling, adverse event handling, and collaboration with