Clinical Specialist North America

ScreenPoint Medical BV; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

ScreenPoint Medical is seeking a Clinical Specialist to provide clinical support, enhance customer experience, and strengthen the ScreenPoint brand. This remote role covers the USA and Canada, with about 20% travel for training and customer engagement.

You will collaborate with Customer Success, Sales, Marketing, Engineering, Innovation, and Product Management while delivering clinical demonstrations and trainings for Transpara.

Qualifications

• Bachelor’s degree in a medical or related field.
• Clinical and technical experience with medical imaging or AI software.
• Mammography technology and/or breast imaging AI experience.
• Strong presentation, communication (verbal and written), and interpersonal skills.
• Proven experience in training and education programs.
• Ability to travel approximately 20%.

Responsibilities

• Support Sales, Customer Success, and Marketing teams with clinical expertise, customer presentations, and Transpara demonstrations.
• Provide clinical and training support for USA and Canadian research initiatives (e.g. PRISM trial, evaluation, research projects).
• Drive clinical adoption and customer engagement.
• Manage and track the Net Promoter Score (NPS) program for the USA and Canada.
• Develop and deliver clinical training programs for customers, partners, and internal teams.
• Lead Transpara onboarding and certification training programs for employees and partners.
• Curate and organize clinical cases and materials for training, marketing, and conferences.
• Coordinate Transpara workshops (live and online). Collaborate with Marketing and Sales to create webinars and educational content.
• Share customer insights with Engineering, Innovation, and Product Management teams.
• Address and support clinical customer feedback and complaints.

Skills

Clinical expertise

Medical imaging

Public speaking

Customer training

Team collaboration

Education

Bachelor’s degree in medical field

Tools

Transpara

Job description

In the fight against breast cancer, every medical image is an opportunity: to unlock insight, to uncover risk, to embody health, to empower life. ScreenPoint's Transpara Breast AI delivers unmatched precision for breast radiologists and helps define personalized care pathways for every woman we serve. Make your mark as part of The Breast AI Company.

We are looking for a Clinical Specialist who is eager to take ownership, provide clinical support, enhance the customer experience, and elevate our ScreenPoint brand. This is a new and remote role in our growing team in the USA and Canada, offering the opportunity to shape the strength of our clinical claims.

You will be part of a highly motivated and collaborative group of professionals with experience in breastimaging, machine learning, algorithm development and clinical research. You will have the fortunate opportunity to work with various departments including Customer Success, Sales, Marketing, Engineering,Innovation, and Product Management.

Your responsibilities will include:

• Support Sales, Customer Success, and Marketing teams with clinical expertise, customerpresentations, and Transpara demonstrations.
• Provide clinical and training support for USA and Canadian research initiatives (i.e. PRISM trial, evaluation, research projects).
• Drive clinical adoption and customer engagement.
• Manage and track the Net Promoter Score (NPS) program for the USA and Canada.
• Develop and deliver clinical training programs for customers, partners, and internal teams.
• Lead Transpara onboarding and certification training programs for employees and partners.
• Curate and organize clinical cases and materials for training, marketing, and conferences.
• Coordinate Transpara workshops (live and online). Collaborate with Marketing and Sales tocreate webinars and educational content.
• Share customer insights with Engineering, Innovation, and Product Management teams.
• Address and support clinical customer feedback and complaints.

Job requirements

Knowledge and experience both clinical and technical in the field of medical imaging is vital. The ability togain deep understanding of Transpara and to be able to communicate and train different personas andstakeholders via workshops, exhibition demonstrations, and webinars is essential.You are a driven and flexible person who enjoys the freedom of shaping your role within the team and thecompany. Furthermore, you have:

• Bachelor’s degree in a medical or related field.
• Clinical and technical experience with medical imaging or AI software.
• Mammography technology and/or breast imaging AI experience.
• Strong presentation, communication (verbal and written), and interpersonal skills.
• Proven experience in training and education programs.
• Ability to travel approximately 20%.

Preferred qualifications

• Experience with script programming

About us

ScreenPoint Medical is a leading company that develops and markets breast image analysis and cutting edge machine learning applications and services. Our product Transpara improves breast cancer survival rates by detecting cancers earlier so that treatment can be more effective and less invasive.

Do you want to help us build an innovative solution to improve health worldwide? And do you want to be part of an ambitious and fast-growing team who help you develop your career further?

Providing a Certificate of Conduct (VOG) or background check is part of our application procedure. Questions about the contents of the vacancy or the recruitment process at ScreenPoint Medical? Please send an email to [e-mail].