Clinical Specialist I, CPT - East Austin, TX

Abbott; Austin (TX); On-site; USD 60,000 - 120,000; Full time

Job summary

Join a forward-thinking healthcare leader as a Clinical Specialist I, where you'll provide essential clinical support and expertise to enhance patient care and sales processes. This role offers the chance to work independently while collaborating with a dynamic team, fostering relationships with healthcare professionals, and engaging in meaningful interactions that make a difference in patients' lives. With opportunities for growth and development, you'll be part of an organization that values diversity and innovation, committed to helping you build a fulfilling career and life.

Benefits

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Student Debt Program

Education Benefits

Qualifications

• 1-2 years of clinical experience, preferably in patient interaction.
• Strong understanding of clinical data in Chronic Pain Therapies.

Responsibilities

• Provide technical and clinical support to Territory Managers.
• Build strong relationships with customers and support sales activities.

Skills

Clinical Skills

Communication Skills

Organizational Skills

Time Management

Relationship Building

Education

Associate's Degree

Bachelor's Degree

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Clinical Specialist I

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist I. As a member of the clinical support team, you will be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers, and potential customers. You will work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff, and customers within the assigned geography. The role involves a high degree of independence, requiring exercise of independent judgment in planning, organizing, and performing work. You will seek to continually improve territory efficiency.

What You’ll Work On

• Providing technical, clinical, and programming assistance, primarily supporting 1-2 Territory Managers.
• Assisting Territory Managers in after-hours call support and activities.
• Building trust and strong rapport with customers by integrating into all accounts.
• Proficiently supporting complex programming and cases.
• Working seamlessly with Territory Managers to increase selling time.
• Fostering high-trust relationships with customers and regional team members.
• Conducting PCP work and educational services as directed.
• Engaging clients and potential clients, addressing questions and concerns.
• Providing sales support, training, and technical troubleshooting to medical professionals.
• Developing in-depth knowledge of accounts, competitors, and market activity.
• Evaluating and developing sales strategies for capital equipment opportunities.
• Monitoring competitor activity and product information.
• Providing feedback on device use directions in clinical settings.
• Attending trade shows and conferences to stay updated on new products and technologies.
• Using clinical expertise to identify training and in-service needs to increase customer usage and understanding.
• Complying with FDA regulations, company policies, and operational procedures.
• Supporting sales, providing clinical in-services, and maintaining communication across all levels.
• Performing other duties as assigned.
• Ability to travel 25% within and outside the region.

Required Qualifications

• Associates Degree or technical certification; preferred Bachelor’s Degree.
• 1-2 years’ work experience, preferably collaborating with patients in clinical settings.
• Ability to understand and educate on clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management, and prioritization skills.
• Effective communication skills at multiple organizational levels and to large groups.
• Ability to build strong internal and external relationships.
• Flexibility to work unpredictable schedules with short-notice changes.
• Experience managing deadlines and multiple tasks.
• Strong sense of urgency and ability to work in a highly matrixed, diverse environment.
• Teamwork and individual contributor skills in a fast-paced setting.
• Ability to engage customers in selling conversations as directed.

Preferred Qualifications

• Patient interaction experience in healthcare environments (e.g., Physical Therapy, medical product sales, RN, LPN).
• Experience in enterprise or cross-division business models.
• 1-3 years’ experience with Abbott or in similar spinal cord stimulation (SCS) or implantable device settings.

Learn more about our health and wellness benefits at www.abbottbenefits.com.

Follow your career aspirations to Abbott for diverse opportunities and a company that helps you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott.

The base pay for this position is: $60,000.00 – $120,000.00

In specific locations, the pay range may vary from the range posted.