Clinical Specialist, Ear Nose Throat

Medtronic; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Medtronic offers an exciting opportunity to join their Ear, Nose, and Throat (ENT) team. This role involves providing clinical support and education, while working closely with healthcare professionals in a dynamic environment. The position requires a commitment to achieving sales goals in a collaborative setting, making it ideal for those with a strong clinical background and sales aptitude.

Qualifications

• 2+ years of relevant clinical support experience.
• Bachelor's degree required.
• Valid driver's license with willingness to travel.

Responsibilities

• Assist Territory Managers with customer service and clinical support.
• Provide in-theatre support for clinical end users.
• Conduct medical education events.

Skills

Clinical support experience

Sales skills

Technical knowledge

Communication

Education

Bachelor’s degree

Nursing qualifications or general sciences degree

Tools

MS Office

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Are you ready to take your career to the next level with a global leader in medical technology?

Medtronic is thrilled to offer an exciting opportunity to become part of our highly experienced Ear, Nose, and Throat (ENT) team, based in the vibrant city of Sydney. This position offers a unique chance to become a key contributor to a team that has achieved significant growth where you will gain comprehensive exposure to our entire ENT portfolio, with travel to territory locations in Sydney Metro and Hunter Region.

For over two decades, Medtronic ENT has been at the forefront of providing innovative solutions for a wide range of Ear (Otological), Nose (Rhinology), and Throat (Laryngology/Head & Neck Cancer) conditions. Our commitment to advancing medical technology has enabled us to effectively treat patients with chronic ENT conditions, including:

• Otological Conditions: Addressing hearing disruptions caused by infections, congenital conditions, and trauma.

• Rhinological Conditions: Managing chronic rhinosinusitis and upper nasal airway obstructions due to sinus disease pathology.

• Laryngological Conditions: Treating tracheal airway obstructions, including tracheal papilloma, and conditions requiring thyroidectomy and head & neck cancer interventions.

At Medtronic, we are dedicated to improving patient outcomes through cutting-edge technology and comprehensive care.

Reporting to the Regional Sales Manager, this unique and exciting role based in Sydney, NSW will see you receive dedicated on the job clinical and technical training to provide in theatre support and clinical education to healthcare professionals.

Responsibilities may include the following and other duties may be assigned:

• To assist in achieving sales revenue and market share targets for specified region by assisting Territory Managers with customer service, clinical support and education

• Provide expert level in theatre support for all clinical end users and hospital staff on our products

• Ensure existing and prospective customers are technically competent through in-service education and regular product updates

• Serves as a technical resource to support sales of a specific medical product or solution

• Ensure the highest level of product and technical knowledge is attained and maintained

• Support Territory Managers’ account sales strategies through regular contact with key healthcare professionals

• Support Territory Managers with inventory control, including the expedited delivery of stock to customers as needed

• Facilitate and conduct external Medical Education Events

• Assist Territory Managers in providing after-hours on-call support

Required Knowledge and Experience:

• Bachelor’s degree with minimum of 2 years of relevant experience

• Minimum 2+ years clinical support experience in nursing, clinical or medical device industry setting (preferably within ENT) with a strong track-record of meeting and exceeding performance goals

• Computer literacy including sound knowledge of the MS Office suite

• Nursing qualifications, general sciences degree or similar

• A valid driver’s license and willingness to travel and work out of office hours as required

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here