Clinical Services Representative - MA

WellStreet Urgent Care; Royal Oak (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in urgent care is seeking compassionate Medical Assistants or EMTs to join their dynamic team. This full-time role involves preparing patients for examinations, performing vital sign checks, and documenting medical histories in an Electronic Medical Record system. The ideal candidate will have a strong background in patient care, including proficiency in injections and clinical procedures. The position offers a floating schedule with rotating weekends and holidays, providing a unique opportunity to make a significant impact in patient care within a supportive environment.

Qualifications

• Completion of a Medical Assistant or EMT program from an accredited institution.
• Possess a valid MA, CMA, RMA or EMT Certification.
• Two years of relevant healthcare experience preferred.

Responsibilities

• Assist with patient examinations and treatments.
• Document patient history in EMR accurately.
• Administer medications and perform clinical procedures.

Skills

Patient Care

Triage

Vital Signs Measurement

EMR Documentation

Phlebotomy

Injections

IV Start

Clinical Procedures

HIPAA Compliance

Office Administration

Education

Medical Assistant Program

EMT Certification

Healthcare Experience

Job description

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We are looking for full time, talented and compassionate Medical Assistants or EMT for our clinic located at 30955 Woodward Ave Suite 705, Royal Oak, MI 48073.

• This position requires successful completion of a Medical Assistant or EMT-A education from an accredited institution*
  
  

Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

Role & Responsibilties

• Prepare patient(s) for and assist with examination and/or treatment
• Perform triage and obtain vital signs
• Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
• Collect and maintain all patient and business documents while always maintaining confidentiality
• Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
• Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
• Start an IV, place a catheter and perform splinting when needed/directed
• Perform various other clinical, aseptic and/or basic laboratory procedures
• Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
• Understand and enforce standard health care regulatory requirements
• Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
• Always ensure HIPAA and OSHA compliance
• Perform office procedures including all general administrative duties; ability to operate all office medical equipment
• Required to travel to various locations as needed based on staffing and volume
• Other duties as assigned
  
  

Educational Requirement & Qualifications

• Successful completion of a MA or EMT program from an accredited institution or
• Posses a valid MA, CMA, RMA or EMT Certification or
• Two years of relevant healthcare experience; urgent care or emergency department
• Willing to train new, stellar graduates
• Must be proficient in injections
• Knowledge of clinical procedures, medical anatomy, and physiology
  
  

INDMA

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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