Clinical Services Manager – Mental Health & Substance Use

Trinity Health; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

MercyOne Des Moines House of Mercy seeks a senior administrator to provide leadership, guidance, and supervision to counseling and professional services staff for outpatient co-occurring services in Des Moines, Newton and Indianola offices. The role emphasizes ensuring quality and evidence-based practice across programs.

The position oversees therapy services, develops educational programs, coordinates internships, and participates in capacity-building initiatives.

Qualifications

• Master’s degree in a human services related discipline is required.
• Must be independently licensed Masters level prepared mental health practitioner (or eligible within six months of hire). Three years of post-licensure clinical experience preferred.
• One year supervisory experience is required.
• Experience with student internship programs and staff training is preferred.
• Previous experience working with substance use disorders and at-risk clientele is preferred.

Responsibilities

• Supervises, guides, and directs outpatient mental health and substance abuse counseling staff emphasizing/insuring the provision of qualitative therapeutic services in our Des Moines, Indianola and Newton offices.
• Provides oversight for mental health, substance abuse, trauma, and personal growth related therapy services to clients.
• Understands advanced psychosocial theory and methods to counseling services for individuals, families and groups with appropriate regard for the complexity of given problems.
• Provides crisis intervention and conflict resolution assistance.
• Demonstrates ability to differentiate between emergency and non-emergency tasks and responds accordingly.
• Provides leadership and support to House of Mercy’s outpatient substance abuse and mental health treatment programs accreditation and compliance initiatives/activities.
• Consistently monitors and evaluates the quality and consistency of therapeutic services provided to children, adults and families served by House of Mercy.
• Evaluates overall programming to insure that it is researched/best practice based and tied to measurable outcomes.

Skills

Leadership

Supervision

Counseling

Program development

Internships

Crisis intervention

Education

Master's degree in a human services related discipline

Licensed Masters level practitioner

Job description

MercyOne Des Moines House of Mercy seeks a senior administrator to provide leadership, guidance, and supervision to counseling and professional services staff for outpatient co-occurring services in Des Moines, Newton and Indianola offices. The role emphasizes ensuring quality and evidence-based practice across programs.

The position oversees therapy services, develops educational programs, coordinates internships, and participates in capacity-building initiatives.