Clinical Services Manager - Fargo, ND

Insulet in; Fargo (ND); Remote; USD 90,000 - 146,000; Full time

Job summary

Ein innovatives Unternehmen im Bereich Diabetesversorgung sucht einen Clinical Services Manager, der sich leidenschaftlich für klinische Exzellenz und Patientenbildung einsetzt. In dieser Rolle sind Sie verantwortlich für die Schulung von Anbietern, den Aufbau von Beziehungen in der Diabetes-Community und die Förderung von Insulinpumpentherapien. Sie arbeiten eng mit medizinischen Fachkräften zusammen, um die Patientenversorgung zu verbessern und deren Lebensqualität zu steigern. Wenn Sie eine dynamische Person sind, die einen echten Unterschied im Gesundheitswesen machen möchte, ist dies die perfekte Gelegenheit für Sie.

Benefits

Umfassende Leistungen

Bezahlte Freizeit

Wachstumschancen

Qualifications

• Mindestens 2 Jahre relevante Erfahrung in der klinischen Ausbildung.
• Gültiger Führerschein und Bereitschaft zu reisen.

Responsibilities

• Aufbau von Beziehungen zu Gesundheitsdienstleistern und Diabetes-Teams.
• Durchführung von Schulungen zur Unterstützung von Patienten und Anbietern.

Skills

Kommunikationsfähigkeiten

Beziehungsaufbau

Klinische Schulung

Teamarbeit

Problemlösung

Datenanalyse

Education

Associates Degree

Bachelor's Degree

Tools

Salesforce

Job description

Clinical Services Manager - Fargo, ND (Finance)

Position Overview:

Are you ready to advance your career with a global leader in diabetes care? Insulet Corporation is revolutionizing lives through innovative products that help people with diabetes manage their health. We developed Omnipod, a tubeless, wearable insulin management system.

As a Clinical Services Manager, you will be essential in promoting our patient-centric mission by fostering collaboration and simplifying diabetes management for patients. Your role involves clinical expertise in training healthcare providers, understanding their clinical goals, and tailoring approaches to meet patient needs. The work environment includes healthcare providers' offices, clinics, home, and travel.

We're looking for:

• A dynamic professional committed to clinical excellence, education, and patient outcomes.
• A relationship builder capable of establishing lasting partnerships with healthcare decision-makers.
• A clinical expert utilizing evidence-based insights to support provider adoption of Insulet products.
• An experienced educator empowering patients to improve their quality of life.

Responsibilities:

Establish Clinical Partnerships

• Develop relationships with endocrinologists, primary care providers, and diabetes teams in various healthcare settings.
• Share expertise on diabetes management, latest technologies, and best practices.
• Participate in local events to enhance credibility within the diabetes community.

Own Patient Training

• Provide personalized training on Insulet products, ensuring patient confidence.
• Assess needs and customize training accordingly.
• Offer ongoing support, troubleshooting, and follow-up.
• Coordinate with healthcare providers to align training with treatment plans.

Oversee Clinical Education

• Evaluate and oversee Certified Pod Trainers (CPTs).
• Provide updates and support to CPTs.
• Use data sources to inform education strategies.
• Maintain training data systems like Salesforce.
• Manage operational responsibilities within budget.

Sell Through Clinical Expertise

• Promote insulin pump therapy benefits to providers and patients.
• Collaborate with territory partners to meet sales goals.
• Share patient success stories to demonstrate product impact.
• Conduct field activities with a patient-centered approach, adhering to guidelines.

Skills and Competencies:

• Excellent communication skills.
• Strong influencing and relationship-building abilities.
• Experience in clinical education for providers and patients.
• Team-oriented and collaborative mindset.
• Problem-solving skills and strategic execution.
• Proficiency with data systems and medical devices.

Education and Experience:

Minimum Requirements:

• Associates degree
• 2+ years of relevant experience
• Valid driver's license
• Residency within the assigned geographic area
• Willingness to travel, including overnight stays
• Relevant credentials (e.g., CDCES, RD, RN, PharmD, state licensure)
• Ability to lift up to 30 lbs.

Preferred Requirements:

• Bachelor's degree
• Experience in clinical training or insulin pump management
• Experience in medical device or pharmaceutical sales

If you're passionate about transforming diabetes care, we want to hear from you. Join Insulet, where your work makes a real difference.

The total annual compensation ranges from $90,000 to $146,000, including base salary and incentives, based on experience and performance. We offer comprehensive benefits, paid time off, and growth opportunities.

Note: This role involves fieldwork within a designated territory. #LI-Remote

Insulet Corporation (NASDAQ: PODD), based in Massachusetts, is dedicated to simplifying life for people with diabetes through its Omnipod platform, including the Omnipod 5 Automated Insulin Delivery System. Learn more at insulet.com and omnipod.com.

We seek motivated, performance-driven individuals guided by shared values to join our expanding team. Our success depends on our people!

Insulet is an equal opportunity employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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