Clinical Services Lead, Youth Programs

The Home for Little Wanderers; Walpole (MA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health Insurance

Tuition reimbursement

403(b) Retirement Plan

Disability & Life Insurance

Employee assistance

Job summary

The Home for Little Wanderers in Walpole, MA is seeking a senior clinical leader to partner with the Director of Clinical Services. You will supervise Clinicians and Coordinators, support program leadership, and ensure high-quality treatment for youth and families within the Home’s care network.

You will drive utilization review, staff development, and cross-team coordination. Strong licensure, trauma-informed expertise, and leadership in a multidisciplinary setting are essential for success.

Qualifications

• Master's degree in social work, mental health or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 5+ years clinical leadership experience required.
• Proven leadership and management experience in a multi-disciplinary setting required.
• Five years' + program-specific clinical experience.
• Knowledge of children with complex psychiatric illnesses.
• Must have experience in treating youth who have a history of complex early-childhood trauma or mental health differences.
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications.

Responsibilities

• Assist the Director of Clinical Services in overseeing the intake and discharge process and ensure all appropriate paperwork and all data entry is completed and delivered in a timely, efficient manner for The Home in Walpole and Clifford Academy programs.
• Assist the Director of Clinical Services in managing third-party billing and insurance issues for all billable services.
• Assist with the assignment of cases to staff and monitor the caseload level and maintain a small caseload.
• Maintain the utilization review process. Ensure quality assurance standards are met regarding treatment planning, record keeping and documentation in the form of paper charts, EHR records and the Virtual Gateway.
• Participate in clinical conferences, IEP meetings and administrative team meetings.
• Assist the Director of Clinical Services in ensuring services are coordinated and integrated. Regularly evaluate services and implement plans, with measurable outcomes, for continual improvement.
• Establish, maintain and nurture working relationships with community agencies, and federal, state, and local agencies to ensure a steady flow of eligible youth to programs.
• Provide regular one-on-one supervision to key team members such as Clinicians, Clinical Coordinators and Permanency Coordinator. Ensure regular feedback and guidance is provided for employee development and enhanced productivity. Administer the performance evaluations and performance management process.
• Assist the Director of Clinical Services in the selection and termination of staff. Promote a positive work environment.
• Establish, review, and implement program(s) policies and procedures. In consultation with Clinical Director and Campus Director, continuously consider new processes and initiatives to improve and/or expand services as appropriate.
• Provide trainings within The Home’s network of Congregate Care programs on areas of expertise.
• Facilitate case consultation where there is a need.
• Participate in developing and implementing the annual operating budget for the program(s). Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary. Communicate with Clinical and Campus Director on issues related to budget or budget requests.
• Participate in crisis prevention and intervention as needed.
• Provide program leadership in the absence of the Clinical Director and or Campus Director

Skills

Clinical supervision

Team leadership

Program management

Licensure (LICSW/LMHC/LMFT)

EHR data entry

Education

Master's degree in social work or related field

Tools

Microsoft Office

Internet Explorer

Job description

The Home for Little Wanderers in Walpole, MA is seeking a senior clinical leader to partner with the Director of Clinical Services. You will supervise Clinicians and Coordinators, support program leadership, and ensure high-quality treatment for youth and families within the Home’s care network.

You will drive utilization review, staff development, and cross-team coordination. Strong licensure, trauma-informed expertise, and leadership in a multidisciplinary setting are essential for success.