Clinical Services Associate (Medical Assistant)

Penn Medicine, University of Pennsylvania Health System; Cherry Hill Township (NJ); On-site; USD 35,000 - 45,000; Part time

Job summary

A leading academic medical center in Cherry Hill is seeking a Clinical Services Associate (Medical Assistant) to assist in delivering high-quality patient care. This role involves clinical and administrative duties, supporting physicians and practice managers. Candidates should have a high school diploma or GED, with preference for those holding an Associate's Degree and relevant experience. Opportunities for career advancement and comprehensive benefits are offered.

Benefits

Tuition Assistance

Paid Time Off

Stable Health Insurance Premiums

Qualifications

• Completion of an accredited MA program or relevant experience.
• Preferred: 2+ years of medical office experience.

Responsibilities

• Room patients, review medical history, and document in EMR.
• Assist with minor procedures and respond to emergencies.
• Improve patient experience and manage scheduling.

Skills

Patient Care

Communication

Infection Control

Education

H.S. Diploma/GED

Associate's Degree

Tools

EMR

BLS/CPR Certification

MA Certification

Job description

Clinical Services Associate (Medical Assistant)

Join to apply for the Clinical Services Associate (Medical Assistant) role at Penn Medicine, University of Pennsylvania Health System.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position: Clinical Services Associate (Medical Assistant)

Entity: (CCA) /Penn Primary Care (PPC) and Penn Specialty Practices (PSP)

Department: Penn Cardiology Cherry Hill NJ

Location: Penn Medicine Cherry Hill- 1865 Route 70 E Cherry Hill, NJ 08003

Hours: Per Departmental Needs – Per Diem - As needed

Please upload your Medical Assistant Diploma, Medical Assistant Certificate, and CPR certification card with your application.

Summary:

The Clinical Services Associates (CSA) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high-quality care, and helps meet patient satisfaction and operational targets. The CSA performs clinical and administrative duties as a Medical Assistant and Patient Services Associate, with time allocated based on operational needs.

If you're seeking an organization that supports your career growth, Penn Medicine offers opportunities for advancement, including roles such as Clinical Services Coordinator, Nurses, and Practice Managers, supported by tuition benefits and internal promotion policies.

Our employees enjoy comprehensive benefits, including generous paid time off, holidays, and stable health insurance premiums.

Apply today to learn more about a career at Penn Medicine!

Responsibilities

Patient Care Accountabilities

• Room patients promptly, review medical history, allergies, medications, and document in EMR; prepare charts and understand insurance restrictions.
• Monitor patient condition and communicate abnormalities.
• Assist patients with mobility and exam preparation.
• Manage specimens, perform tests, and document results.
• Perform EKGs and outpatient screening tests.
• Assist with minor procedures and respond to emergencies.
• Administer medications, give injections, and read PPD results as directed.

Clerical / Other Accountabilities

• Handle telephonic patient care and coordinate with other health services.
• Manage documents, complete forms, and prepare patient correspondence.

Environmental / Safety Accountabilities

• Follow infection control protocols, maintain equipment, and ensure a safe environment.
Maintain medication storage and perform safety checks.

Patient Service

• Improve patient experience, manage scheduling, and handle patient requests.

Financial

• Understand insurance requirements, validate data, and manage billing and charges.

Regulatory

• Ensure compliance with health and safety standards and adapt to practice changes.

Credentials

• BLS/CPR certification
• MA Certification (required within 90 days if in PA)

Education/Experience

• H.S. Diploma/GED, completion of an accredited MA program or relevant experience.
• Preferred: Associate's Degree and 2+ years of medical office experience.

We believe caring for our employees is key to caring for our patients. Our benefits include tuition assistance, paid time off, and a commitment to diversity and inclusion.