Clinical Services Associate (Medical Assistant)

Penn Medicine, University of Pennsylvania Health System; Bala Cynwyd (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization as a Clinical Services Associate, where you'll play a vital role in delivering patient-centered care. This position offers the chance to work closely with physicians and practice managers, ensuring patient satisfaction and operational efficiency. With opportunities for career growth and comprehensive benefits, you’ll be part of a team that values your contributions and supports your professional journey. If you are passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Tuition Benefits

Comprehensive Benefits

Paid Time Off

Stable Health Insurance Premiums

Qualifications

• High School Diploma/GED required; completion of an accredited Medical Assistant program preferred.
• 2+ years medical office or customer service experience; Associate's Degree is a plus.

Responsibilities

• Room patients, review medical history, obtain vital signs, and prepare charts.
• Coordinate patient care, maintain infection control, and manage appointments.

Skills

Patient Care

Customer Service

Medical Assistance

BLS/CPR Certification

Education

High School Diploma/GED

Medical Assistant Program

Associate's Degree

Job description

Clinical Services Associate (Medical Assistant)

Join our team as a Clinical Services Associate (Medical Assistant) at Penn Medicine, University of Pennsylvania Health System.

Overview

Penn Medicine is committed to providing exceptional patient care, advancing research, and educating future medical leaders. Working here means collaborating with top professionals across disciplines and making a real difference in patients' lives.

Position Details

Entity: CCA / Penn Primary Care (PPC) and Penn Specialty Practices (PSP)
Department: Penn Medicine Bala Cynwyd Medical Associates
Location: 333 E City Ave, Bala Cynwyd, PA 19004
Hours: Full Time, based on departmental needs

Role Summary

The CSA supports clinical and administrative functions, assisting physicians and practice managers to deliver patient-centered care, enhance patient satisfaction, and meet operational targets. The role involves performing duties as a Medical Assistant and Patient Services Associate, with time allocation determined by operational needs.

Why Join Penn Medicine?

Our organization promotes career growth through tuition benefits and internal advancement opportunities. Over 30% of employees advance into roles like Clinical Services Coordinator, Nurses, and Practice Managers. We offer comprehensive benefits, paid time off, holidays, and stable health insurance premiums.

Key Responsibilities

Patient Care

• Room patients promptly, review medical history, obtain vital signs, prepare charts, and understand insurance requirements.
• Monitor patient conditions, assist with walking, transfers, and exam preparations.
• Manage specimens, perform tests, record results, and assist with minor procedures and emergency situations.

Clerical and Environmental Duties

• Coordinate patient care via phone, obtain and scan documents, and assist with patient education materials.
• Maintain infection control standards, clean and sterilize equipment, restock supplies, and ensure a safe environment.

Patient Service & Financials

• Enhance patient experience, manage appointments, handle billing, and verify insurance information.

Regulatory & Credentialing

• Comply with all regulatory standards (e.g., HIPAA, TJC), maintain BLS/CPR certification, and obtain MA certification within 90 days if required.

Qualifications

• High School Diploma/GED required; completion of an accredited Medical Assistant program preferred.
• 2+ years medical office or customer service experience; Associate's Degree is a plus.
• Certification in BLS/CPR required; MA certification required within 90 days in PA.

Join Us

Be part of an organization that values its employees and supports your professional growth. Apply today to explore a rewarding career at Penn Medicine.