Clinical Services Associate: Impactful Patient Care

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Prepaid tuition assistance

Comprehensive benefits

Job summary

Penn Medicine in Philadelphia seeks an experienced Clinical Services Associate to support physicians and staff, performing MA and PSA duties, EMR documentation, and patient coordination.

You will balance clinical and administrative tasks, ensure patient satisfaction, manage call-backs, scheduling, and billing, and contribute to a high‑quality, patient-centered practice.

This role offers an extensive benefits program and opportunities for growth within a leading academic medical center.

Qualifications

• H.S. Diploma/GED required.
• Completion of an accredited Medical Assistant program (or higher).
• 2+ years MA or clinical support experience.

Responsibilities

• Room patients, document in EMR, review medical history and allergies.
• Perform phlebotomy, EKGs, specimen collection and testing.
• Handle patient coordination, scheduling, copay collection, and check-out procedures.
• Assist with minor procedures and patient education.
• Maintain infection control and regulatory compliance.

Skills

Basic Life Support

CMA/RMA

MA Certification

Education

High School Diploma

MA Program Completion

Job description

Penn Medicine in Philadelphia seeks an experienced Clinical Services Associate to support physicians and staff, performing MA and PSA duties, EMR documentation, and patient coordination.

You will balance clinical and administrative tasks, ensure patient satisfaction, manage call-backs, scheduling, and billing, and contribute to a high‑quality, patient-centered practice.

This role offers an extensive benefits program and opportunities for growth within a leading academic medical center.