Clinical Secretary

Akron Children's; Akron (OH); On-site; USD 33,000 - 45,000; Full time

Job summary

Akron Children's is seeking a dedicated Medical Office Secretary to support the clinical department with front-desk and admin duties. You will schedule appointments, route calls, type reports, data entry, and coordinate department operations in a busy onsite setting.

Ideal candidates will have at least one year of secretarial experience, strong communication skills, proficiency with Microsoft Office, and the ability to handle confidential information under pressure.

Qualifications

• Requires High School diploma or equivalent.
• Minimum of one year of secretarial experience in a clinical/medical setting preferred.
• Medical field terminology experience preferred.

Responsibilities

• Schedules and receives patients/families for all department services (appointments, testing, procedures)
• Answers and routes telephone calls from within or outside of the organization
• Types reports, letters, and dictation; data entry into various applications
• Coordinates office procedures and efficient department operations
• Communicates with patients, families, staff, and outside parties
• Uses Microsoft applications for reports, letters, and forms
• May assist with timekeeping, onboarding, and evaluations
• Maintains office supplies
• Assists with project work
• Participates in cross-coverage with other secretaries/departments
• Performs other duties as assigned

Skills

Secretarial skills

Communication

Telephone skills

Microsoft Office

Confidential information

Organizational skills

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Full-Time: 80 Hours Bi-Weekly

7:30a - 4p

Onsite

Summary:

Performs secretarial duties for the clinical area/department.

Responsibilities:

1. Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.)
2. Answers and routes telephone calls from within or outside of the organization.
3. Types reports, letters and dictation, Xeroxing, faxing, and data entry into various applications.
4. Coordinates office procedures and efficient operations of department.
5. Communicates effectively via personal contact, phone and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
6. Accurately uses all Microsoft applications necessary for reports, letters, forms, etc.
7. May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc. )
8. Maintains office supplies.
9. Assists with project work.
10. Participates in cross coverage efforts with other secretaries/departments as directed.
11. Other duties as assigned.

Other information:

Technical Expertise

1. Requires proficient secretarial skills.
2. Strong communication (verbal and written), interpersonal and organizational skills required.
3. Must have telephone skills.
4. Experience with Microsoft applications preferred.
5. Ability to work under stressful conditions in an appropriate manner and independently with minimal supervision and maintain confidential information.

Education and Experience

1. Education: High School diploma or equivalent required.
2. Experience: Minimum of one (1) years' experience in secretarial duties (answers and routes phone calls, typing, data entry, etc.) required.
3. Medical field and/or clinical setting with clinical/medical terminology experience preferred.

Full Time

FTE: 1.000000

Status: Onsite