Clinical Scheduling & Administrative Coordinator

NeuLife Rehabilitation; Clinton Charter Township (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

NeuLife Rehabilitation of Michigan seeks an Administrative Coordinator to provide administrative and operational support to leadership and key departments, coordinating clinical schedules, medical appointments, transportation, documentation, and records from admission through discharge.

The role communicates with team members, residential staff, providers, families, and external stakeholders while following established policies and procedures.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Two or more years of administrative coordination or scheduling experience.
• Experience with individuals with developmental disabilities or related injuries preferred.
• Strong attention to detail and ability to organize multiple tasks.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; ability to learn EMR and scheduling systems.
• Ability to handle confidential information and work across departments.
• Must complete background checks and employment screenings.

Responsibilities

• Greet visitors and provide front-office assistance.
• Answer, triage, and transfer calls promptly.
• Process accounts payable invoices into billing system and maintain records.
• Track payments and maintain financial spreadsheets.
• Place and track approved supply orders.
• Coordinate routine vendor communications and escalate issues.
• Enter admissions, location changes, and discharges in PCC.
• Coordinate clinical schedules and daily scheduling changes.
• Arrange medical appointments and transportation with residential teams and providers.
• Monitor schedules and identify gaps or upcoming needs.
• Communicate updates to staff, providers, and families.
• Maintain documentation and ensure CARF-compliant records.

Skills

Attention to detail

Communication

Customer service

Scheduling coordination

Time management

Education

High school diploma or equivalent; bachelor’s degree preferred

Tools

Microsoft Office

Job description

NeuLife Rehabilitation of Michigan seeks an Administrative Coordinator to provide administrative and operational support to leadership and key departments, coordinating clinical schedules, medical appointments, transportation, documentation, and records from admission through discharge.

The role communicates with team members, residential staff, providers, families, and external stakeholders while following established policies and procedures.