Clinical Scheduler

City of Hope; Prescott (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

City of Hope is seeking a Clinical Scheduler to coordinate and schedule patient care appointments across providers, labs, and tests. The role requires close collaboration with physicians, staff, and patients to align schedules with provider availability and patient preferences.

Responsibilities include documenting pre-certifications for treatments and procedures, handling a variety of scheduling complexities, and ensuring smooth communication across clinical teams.

Qualifications

• 2 years of professional healthcare scheduling experience.
• Experience with online scheduling systems.
• Excellent communication and organizational skills.

Responsibilities

• Coordinate and schedule patient care appointments including provider visits, labs, and tests.
• Assist with pre-certifications of treatments and procedures.
• Collaborate with clinical and non-clinical staff to optimize scheduling efficiency.

Skills

Healthcare scheduling

Provider coordination

Customer service

Tools

Clinical scheduling software

EHR systems

Job description

Clinical Scheduler

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked among the top in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

****Hours: M-F 8:00AM-5:00PM***

The Clinical Scheduler is responsible for the coordination and scheduling of patient care appointments including provider appointments, labs, testing, diagnostics, treatment modalities, procedures, and follow-up appointments. The Scheduler effectively collaborates with clinical and non-clinical departments, providers, and patients to coordinate and schedule patient care appointments, ensuring alignment with provider availability and patient preference, while completing necessary documentation to support pre-certifications of treatments and procedures.

This role will be assigned a variety of complexity in scheduling assignments and receive direction from physicians or other qualified clinical personnel involving more complex patient scheduling needs

JOB QUALIFICATIONS:

• Experience: 2 years of professional experience, preferably in healthcare
• Experience with multifaceted online computer applications, preferably clinical scheduling

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.