Clinical Robotics Support Associate (Part-Time, On-Site)

Diligent Robotics; City of Rochester (NY); On-site; USD 23,000 - 32,000; Part time

Job summary

Diligent Robotics is seeking a Part Time Clinical Robot Associate in Rochester, NY, on-site. You will support a fleet of hospital robots, assist staff, and help scale our process as part of the founding operations team.

This entry-level role requires strong communication, reliability, and the ability to work 3 eight-hour shifts weekly. The job emphasizes safety, data collection, and collaboration with engineers and hospital partners.

Qualifications

• High School Diploma or GED required.
• Customer-service oriented with strong communication.
• Excellent written and verbal communication.
• Organized and able to manage multiple tasks.
• Self-sufficient with quick, independent decision-making.
• Able to lift up to 40 pounds and handle variable shifts.
• Willing to work holidays; able to obtain vendor credentials.

Responsibilities

• Monitor and safely assist mobile service robots in a hospital environment.
• Collect data and troubleshoot real-world situations; provide feedback to engineers.
• Prioritize the customer experience and meet or exceed expectations.
• Communicate with hospital staff and, occasionally, the public about robot operation.

Skills

Customer service orientation

Communication skills

Organizational skills

Self-motivation

Physical stamina (lift up to 40 lbs)

Flexible shifts (nights/weekends)

Vendor credentialing readiness

Education

High School Diploma or GED

Job description

Diligent Robotics is seeking a Part Time Clinical Robot Associate in Rochester, NY, on-site. You will support a fleet of hospital robots, assist staff, and help scale our process as part of the founding operations team.

This entry-level role requires strong communication, reliability, and the ability to work 3 eight-hour shifts weekly. The job emphasizes safety, data collection, and collaboration with engineers and hospital partners.