Clinical Response Coordinator - Legacy of Hope

UAB Medicine; Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee wellness

Paid parental leave

PSLF eligibility

More benefits

Job summary

The Clinical Response Coordinator (CRC) at Legacy of Hope partners with hospital staff to assess potential organ and tissue donors, perform on-site donor hospital visits, and coordinate labs and transportation after donation authorization. This role requires clinical judgment to determine medical suitability and family support when needed, with 12–15 days of 24-hour call per month.

Primary work location is at UAB Hospital in Alabama.

Qualifications

• Associate’s degree in a medical or related field and one (1) year of experience in nursing, as an EMT, Paramedic, Respiratory Therapist, Social Worker, or experience in the donation industry required.
• Work experience may substitute for education requirement.
• Hospital experience, crisis intervention, and/or grief support preferred.
• Valid driver’s license and ability to be insured is required.
• Currently licensed/certified as a Nurse, Emergency Medical Technician (EMT), Paramedic, Respiratory Therapist, Social Worker, or related is preferred.

Responsibilities

• The CRC will perform on-site visits to donor hospitals within their coverage area.
• Determine initial suitability of potential organ and tissue donors in collaboration with the administrator on call.
• Coordinate the transport of blood for serological testing and tissue typing to the laboratories.
• Initiate donor management after brain death to ensure donor stability and coordinate arrival of procurement teams.
• Identify and support the needs of potential donor families when appropriate.

Skills

Nursing background

EMT

Paramedic

Respiratory Therapist

Social Worker

Education

Associate’s degree in a medical or related field

Job description

Position Overview

Shift: Full-time

Schedule: Varies

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

Legacy of Hope is a nonprofit organ procurement organization (OPO) serving more than five million people throughout Alabama. Together with our community, Legacy of Hope saves lives through organ and tissue donation, honors the legacy and generosity of donors, and supports donor families in their time of need. Legacy of Hope serves two transplant centers in Alabama: UAB Hospital and Children's of Alabama. The primary work location for this Legacy of Hope role is at UAB Hospital.

Job Description

The Clinical Response Coordinator (CRC) is an integral role within the organ donation process at Legacy of Hope (LoH). The CRC will be responsible for performing on-site visits to donor hospitals within their coverage area. They, in conjunction with the administrator on call, will determine initial suitability of potential organ and tissue donors. This will be done by communicating and interacting with hospital and physician staff in collaborative and professional ways. The CRC will evaluate specific case dynamics and determine which information is clinically significant and should be communicated to the hospital teams and Legacy of Hope staff who are off-site. They will also assess available clinical data found in medical record or bedside assessment to determine initial medical suitability for donation. The CRC will encourage implementation of catastrophic brain injury guidelines as appropriate based upon their clinical judgement. In situations when needed, the CRC will also be expected to identify and support the needs of the potential donor family and offer them information about donation opportunities (organ and tissue). After authorization is obtained, the CRC will coordinate the transport of blood for serological testing and tissue typing to the appropriate laboratories. They will also initiate individualized case donor management, after brain death is declared, to ensure donor stability while coordinating arrival of procurement transplant coordinator (PTC) or critical care transport (CCT) to donor’s location. Donor management could include ordering and interpreting labs, ensuring appropriate fluid maintenance, and implementing vasoactive and hemodynamic supportive medications as required by the donor’s status. They will obtain required information from the hospital medical record to be transferred with patients from the donor hospital location to the donor recovery center as appropriate.
The Clinical Response Coordinator will also be able to perform specific partner services activities as directed by their supervisor. Those responsibilities may include but not be limited to: rounding through units to build relationships, presenting information/outcomes to hospital staff members in both formal and informal settings, and participating in education about donor suitability, brain death testing, specific donation processes, etc. This position requires 12-15 days of 24-hour call per month.

Qualifications

Associate’s degree in a medical or related field and one (1) year of experience in nursing, as an EMT, Paramedic, Respiratory Therapist, Social Worker, or experience in the donation industry required. Work experience may substitute for education requirement. Hospital experience, crisis intervention, and/or grief support preferred. Valid driver’s license and ability to be insured is required. Currently licensed/certified as a Nurse, Emergency Medical Technician (EMT), Paramedic, Respiratory Therapist, Social Worker, or related is preferred.

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally-renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff