Clinical Research Technician I

Altasciences Company; Overland Park (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Employer Match

Paid Vacation

Paid Holidays

Sick Leave

Bereavement Leave

Employee Assistance

Job summary

Altasciences is seeking a Clinical Research Technician I to collaborate with clinic teams, execute trial activities per protocol, and uphold GCP/SOP standards. You will handle sample processing, safety measures, and participant interactions with a focus on quality and service.

The role requires phlebotomy experience, strong communication, and the ability to thrive in a fast-paced setting. Comprehensive benefits are offered.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Phlebotomy experience required.
• Phlebotomy or Medical Assistant certification preferred.
• Strong problem-solving capabilities.
• Good communication skills.
• Excellent customer service skills.

Responsibilities

• Ensure confidentiality of participants and sponsors.
• Understand protocol-driven events and sample windows.
• Report deviations to supervisory teams.
• Prepare and clean workstations (e.g., urine collection, blood processing).
• Maintain high levels of customer service, quality and safety.

Skills

Phlebotomy

Communication

Customer service

Problem-solving

Education

High School Diploma or GED

Phlebotomy certification preferred

Job description

Variety of shift options available including day, evening, overnight, weekend shifts

About The Role

The Clinical Research Technician I will work with Clinic teams to execute clinical trial activities in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do Here

• Ensure the confidentiality of clinical trial participants and sponsors is respected.
• Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events.
• Report procedural deviations to appropriate supervisory team members.
• Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.)
• Maintain and advocate a high level of customer service, quality and safety within the department.
• Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing and questionnaire administration.
• Conduct all clinical trial activities and participant interaction with a high standard of customer service.
• Report significant participant misbehavior to Study/Clinical Operations management teams.
• Provide feedback, where necessary, to appropriate team members of study progress.
• Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
• Act as a mentor and coach for newly hired staff.
• Complete and/or maintain training as required per jobs needs.

What You'll Need to Succeed

• High School Diploma or GED and related job experience required; college degree preferred.
• Phlebotomy experience required.
• Phlebotomy or Medical Assistant certification preferred.
• Strong problem-solving capabilities.
• Good communication skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.

What We Offer

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes:

• Health/Dental/Vision Insurance Plans
• 401(k)/RRSP with Employer Match
• Paid Vacation and Holidays
• Paid Sick and Bereavement Leave
• Employee Assistance & Telehealth Programs

Altasciences' Incentive Programs Include:

• Training & Development Programs
• Employee Referral Bonus Program
• Annual Performance Review