Clinical Research Technician I

Altasciences; Overland Park, Kansas City (KS, KS); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

401(k) with employer match

Paid vacation and holidays

Paid sick and bereavement leave

Employee assistance & Telehealth

Training & Development Programs

Employee Referral Bonus Program

Annual performance review

Job summary

Altasciences is hiring a Clinical Research Technician I to support clinical trial activities across teams, ensuring compliance with study protocols, GCP, and SOPs. The role emphasizes data integrity, participant safety, and strong customer service.

You will work through protocol-driven events, maintain proper documentation, and collaborate with supervisors to uphold quality. A path to mentorship and ongoing training is provided.

Qualifications

• High School Diploma or GED (college degree preferred).
• Phlebotomy experience required.
• Phlebotomy or Medical Assistant certification preferred.
• Strong problem-solving capabilities.
• Good communication skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure confidentiality of clinical trial participants and sponsors.
• Understand protocol-driven timed study events and acceptable collection windows.
• Report procedural deviations to supervisory teams.
• Prepare and clean up applicable workstations (e.g., urine collection, blood processing).
• Maintain high level of customer service, quality and safety within the department.
• Perform clinical trial activities including sample handling, safety measurements, and in-house testing.
• Conduct activities and participant interactions with a high standard of customer service.
• Report significant participant misbehavior to management.
• Provide feedback on study progress to appropriate team members.
• Proactively communicate issues and resolutions to supervisors.
• Mentor and coach newly hired staff.
• Complete and maintain training as required.

Skills

Phlebotomy

Communication

Customer service

Problem solving

Working under pressure

Education

High school diploma or GED

College degree preferred

Phlebotomy or Medical Assistant certification preferred

Job description

Variety of shift options available including day, evening, overnight, weekend shifts

About The Role

The Clinical Research Technician I will work with Clinic teams to execute clinical trial activities in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do

• Ensure the confidentiality of clinical trial participants and sponsors is respected.
• Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events.
• Report procedural deviations to appropriate supervisory team members.
• Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.)
• Maintain and advocate a high level of customer service, quality and safety within the department.
• Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing and questionnaire administration.
• Conduct all clinical trial activities and participant interaction with a high standard of customer service.
• Report significant participant misbehavior to Study/Clinical Operations management teams.
• Provide feedback, where necessary, to appropriate team members of study progress.
• Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
• Act as a mentor and coach for newly hired staff.
• Complete and/or maintain training as required per jobs needs.

What You'll Need to Succeed

• High School Diploma or GED and related job experience required; college degree preferred.
• Phlebotomy experience required.
• Phlebotomy or Medical Assistant certification preferred.
• Strong problem-solving capabilities.
• Good communication skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.

What We Offer

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes

• Health/Dental/Vision Insurance Plans
• 401(k)/RRSP with Employer Match
• Paid Vacation and Holidays
• Paid Sick and Bereavement Leave
• Employee Assistance & Telehealth Programs

Altasciences' Incentive Programs Include

• Training & Development Programs
• Employee Referral Bonus Program
• Annual Performance Review

At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team!

Whether you're a recent college graduate or seeking your next career opportunity, it's time to discover your future at Altasciences.

We are better together and together

We Are Altasciences.

Altasciences is an equal opportunity employer committed to diversity and inclusion.

Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or any other protected grounds under applicable legislation.

Reasonable accommodations for persons with disabilities during the recruitment process are available upon request.

Join us at Altasciences!