Clinical Research Technician

DelRicht Research; West Gulfport (MS); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Coverage

Life Coverage

Paid Time Off

401K

Bonus Plan

Professional Development

Job summary

DelRicht Research is seeking an onsite Clinical Research Technician in Gulfport, MS to ensure excellent patient care and a smooth trial experience. The role involves recruiting and enrolling patients, coordinating visits, and entering data into electronic systems with high accuracy.

The candidate should have a B.S. or B.A degree and ideally 1 year of professional experience; clinical, patient-facing or customer service backgrounds are highly valued.

Qualifications

• Bachelor's degree required from an accredited university.
• Preferred: 1 year of professional experience.
• Experience in a clinical, patient-facing role or customer service is desirable.

Responsibilities

• Provide excellent patient care and ensure a positive experience for patients in trials.
• Ensure visits are completed accurately and in compliance with trial protocols.
• Recruit and enroll patients into clinical trials.
• Ensure patients attend and complete trial visits.
• Enter data accurately into online systems for clinical visits.
• Lead and main point of contact for sponsors and CROs for all trials.
• Maintain clear, proactive communication with sponsors and clients.
• Maintain physician trust by keeping schedules and trial details updated.

Skills

Patient care

Customer service

Problem solving

Organization

Communication

Positive attitude

Education

B.S or B.A degree

Job description

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

Clinical Research Technician's Main Objective:

Overall, the Clinical Research Technician is responsible for providing excellent care and a great experience to patients in our clinical research studies, ensuring:

• Patients have a fun, positive and comfortable experience at our clinic
• Patient visits are completed accurately and efficiently, maintaining 100% compliance with clinical trial protocols
• Patient recruitment and enrollment into clinical trials
• Ensuring patients come to and complete their clinical trial visits throughout the study
• Data Entry timely and accurately entered for clinical visits into multiple online systems
• Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols

Skills needed to win:

• Required: B.S or B.A from any accredited university
• Preferred: 1 year of professional experience
• Preferred: Experience in a clinical, patient-facing role. Customer service experience is also highly desirable.
• This is an onsite Monday-Friday position.
• Coffee drinkers preferred... tea drinkers accepted.

The Right Candidate Will:

• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

DelRicht Research’s Core Values: Production, Humility, Consistency

• Production: We deliver on our promises, take action, and solve problems proactively.
• Humility: We support each other, bring enthusiasm, and embrace change.
• Consistency: We value accuracy, persistence, and staying calm under pressure.

Team Perks & Benefits at DelRicht Research:

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
• Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success!

Job Type

Full-Time 40+ hrs

Location

On-site in Gulfport, MS

Salary

$50,000-$55,000

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.