Clinical Research Technician

DelRicht Research; North Gulfport (MS); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Short and Long Term Disability

Group Life Coverage

401K

Bonus Plan

Paid Time Off

Job summary

DelRicht Research in Gulfport, MS seeks a Clinical Research Technician to ensure a positive patient experience, accurate visit execution, and strict protocol compliance in our clinical studies.

You will recruit and enroll patients, enter data promptly, and serve as the primary contact for sponsors and CROs onsite, while delivering outstanding customer service and maintaining physician trust. This is an onsite Monday–Friday position.

Qualifications

• B.S or B.A from any accredited university (required).
• Preferred: 1 year of professional experience.
• Prior experience in a clinical, patient-facing role is desirable.

Responsibilities

• Provide excellent patient care and a positive clinic experience.
• Ensure visits are completed accurately and in compliance with protocols.
• Recruit and enroll patients into clinical trials.
• Data entry for clinical visits into multiple online systems.
• Serve as main contact for sponsors and CROs onsite and offsite.
• Maintain clear communication with physicians and study staff.

Skills

Customer service

Clinical exposure

Education

B.S or B.A from any accredited university

Job description

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

Clinical Research Technician's Main Objective:

Overall, the Clinical Research Technician is responsible for providing excellent care and a great experience to patients in our clinical research studies, ensuring:

• Patients have a fun, positive and comfortable experience at our clinic
• Patient visits are completed accurately and efficiently, maintaining 100% compliance with clinical trial protocols
• Patient recruitment and enrollment into clinical trials
• Ensuring patients come to and complete their clinical trial visits throughout the study
• Data Entry timely and accurately entered for clinical visits into multiple online systems
• Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols

Skills needed to win:

• Required: B.S or B.A from any accredited university
• Preferred: 1 year of professional experience
• Preferred: Experience in a clinical, patient-facing role. Customer service experience is also highly desirable.
• This is an onsite Monday-Friday position.
• Coffee drinkers preferred... tea drinkers accepted.

The Right Candidate Will:

• Be self motivated! Energetic! Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

DelRicht Research’s Core Values: Production, Humility, Consistency

• Production: We deliver on our promises, take action, and solve problems proactively.
• Humility: We support each other, bring enthusiasm, and embrace change.
• Consistency: We value accuracy, persistence, and staying calm under pressure.

Team Perks & Benefits at DelRicht Research:

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member’s profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
• Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success!

Job Type

Full-Time 40+ hrs

Location

On-site in Gulfport, MS

Salary

$50,000-$55,000

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.