Clinical Research Coordinator I, Center for Clinical Investigation

Mass General Brigham; Boston (MA); Hybrid; USD 29,000 - 40,000; Full time

Job summary

Mass General Brigham in Boston invites applications for a Clinical Research Coordinator supporting clinical trials across hospital sites. Under supervision, you will screen and recruit participants, coordinate data collection, and help run tests as needed.

You will work with Principal Investigators and RCNet/CCI teams, manage study documentation, and ensure protocol compliance. This hybrid role is based at 221 Longwood Avenue with a 40-hour work week.

Qualifications

• BS OR BA required, equivalent experience or research certification acceptable as well.
• Some knowledge of medical terminology, clinical practice and/or research studies highly desired.
• Sound independent judgment and willingness to learn competence in research methodologies a must.

Responsibilities

• Coordinate implementation of sponsored clinical research studies.
• Initiate and maintain recruitment contact with study participants.
• Screen applicants, ensuring they meet criteria and assess suitability for participation.
• May perform clinical tests such as phlebotomy, ECGs, etc.
• Collaborate with PI/Research Manager and senior coordinators to develop recruitment strategies.
• Assist RCNet/CCI teams with administrative duties integral to programs.
• Interact with patients, provide education, and support follow-up.
• Maintain and validate study data and assist in data entry into CRFs as applicable.
• Input data and assist with basic analyses and reporting as needed.
• Support regulatory paperwork for IRB approval and protocol communications.

Skills

Independent work

Interpersonal skills

Communication skills

Analytical skills

Computer literacy

Organizational skills

Attention to detail

Professionalism

Data management knowledge

Education

BS OR BA

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Working under general supervision from a manager, lead coordinator or Principal Investigator, provides support to clinical research studies. May be responsible for the following activities: screening and scheduling potential participants for clinical trials, developing and implementing patient recruitment strategies, performing applicable clinical tests such as phlebotomy, ECGs, etc, maintaining and updating data generated by the study, assisting in the team effort of making judgment of suitability of potential participants for clinical trials, assorted administrative work on patient documents, folders and research projects.

Principal Duties and Responsibilities

• Coordinates the implementation, both internally and externally, of sponsored clinical research studies.
• Initiates and maintains recruitment contact with study participants.
• Responsible for screening applicants, ensuring they meet appropriate criteria, and makes independent judgement as to the suitability of their participation.
• May be required to perform clinical tests such as phlebotomy, ECGs, etc.
• Working in concert with Principal Investigator and/or Research Manager, and experienced coordinators to develop and implement patient recruitment strategies.
• Working in conjunction with RCNet Manager and CCI Administrative Director on miscellaneous administrative duties integral to CCI/RCNet programs.
• Interacts with patients/subjects with regard to the study, including patient education, procedural instruction, follow-up.
• Serves as a liaison between patient and physician, and as a resource for participants and their families.
• Responsible for collection of data and maintaining patient information databases for the study.
• Develops, organizes, and/or maintains the study forms.
• Responsible for data validation and quality control, data entry into CRFs, if applicable.
• May be required to input data, and do minimal analysis and run various reports.
• In conjunction with Research Manager completed regulatory paperwork for institutional review board approval.
• Responsible for mailing various study information or packets to study participants.
• Answers phone calls and inquiries regarding the study protocol.
• Refers participants when appropriate to principal and co-investigators.
• Communicates regularly with the PI(s) about all aspects of the research trial.

Qualifications - External

BS OR BA required, equivalent experience or research certification acceptable as well. Some knowledge of medical terminology, clinical practice and/or research studies highly desired. Sound independent judgment and willingness to learn competence in research methodologies a must.

Skills/Abilities/Competencies Required

• Ability to work independently.
• Excellent interpersonal skills are required for working with the study participants.
• Good oral and written communication skills.
• Analytical skills and the ability to resolve technical or research problems and issues and to interpret the acceptability of data results.
• High degree of computer literacy.
• Excellent organizational skills and ability to prioritize a variety of tasks.
• Careful attention to detail.
• Ability to demonstrate professionalism and respect for subjects rights and individual needs.
• Knowledge of data management programs.

Working Conditions

General fast paced office, clinical, and laboratory environment. Candidate may be required to work in multiple locations within the hospital. The candidate will be required to handle biological specimens and follow universal precautions for blood and pathogen protection. He/she will also handle various pieces of electronic equipment. Some heavy lifting and/or transporting may be necessary from time to time.

Additional Job Details (if applicable)

• Remote Type Hybrid Work Location
• Location 221 Longwood Avenue
• Scheduled Weekly Hours 40
• Employee Type Regular Work Shift Day (United States of America)

Pay Range

$21.00 - $29.01/Hourly Grade 5

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.