Clinical Research Coordinator - General Internal Medicine

UW School of Medicine and Public Health; Madison (WI); Hybrid; USD 50,000 - 61,000; Full time

Job summary

UW School of Medicine and Public Health in Madison, WI, invites applications for a Clinical Research Coordinator II in General Internal Medicine – Health Services. The role supports multiple studies, including multi-site trials, with emphasis on patient-provider engagement and health care delivery innovations.

The position offers a mix of on-site and remote work (80–100%), with potential for flexible scheduling and a focus on rigorous data collection and protocol adherence.

Qualifications

• Excellent interpersonal, written, and oral communication skills.
• Experience with quantitative methods.
• Experience with qualitative methods.
• Strong problem solving and organizational skills with attention to detail.

Responsibilities

• Identifies resource needs and develops clinical research documents and training materials.
• Schedules logistics, determines workflows, and secures resources for trials.
• Performs quality checks on study activities and data.
• Serves as a main contact for participants and explains research procedures and expectations.
• Manages research workflow, data collection, processing, and submission per protocol.
• Recruites, screens, and enrolls participants and performs required clinical assessments.
• Conducts qualitative interviews and handles IRB/regulatory documentation.

Skills

Interpersonal communication

Quantitative methods

Qualitative methods

Organizational skills

Education

Bachelor’s Degree Preferred

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category

Academic Staff

Employment Type

Regular

Job Profile

Clinical Research Coordinator II

Job Summary

The Department of Medicine offers a unique opportunity for a Clinical Research Coordinator to support Drs. Joan Neuner and David Feldstein in General Internal Medicine – Health Services. This group of three to four faculty physicians, a PhD research scientist and other team members works on research across multiple topics in primary care. Our unit has a particular focus on developing ways to improve delivery of health care. A new employee who would bring skills in connecting with patients and providers would add greatly to our ability to examine the implementation and impact of these health care delivery innovations. Projects include multi-site randomized trials, as well as, observational and pilot studies.

• This position is full or part-time, 80%-100%
• This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
• Your position has been identified as a position of trust. The University of Wisconsin-Madison requires that a criminal background check (CBC) be conducted every four years on all current employees and volunteers who hold a position of trust. It is also required that all employees and volunteers with this access must self-report any criminal arrests, charges, or conviction (excluding misdemeanor traffic offenses punishable only by fine) to the divisional Background Check Coordinator CBC Coordinator’s Name. This report must be made within twenty-four (24) hours or at the earliest possible opportunity. Please note that failure to make the required report would constitute a violation of this policy and may result in disciplinary action, up to and including dismissal. These requirements are to safeguard the campus community for students, employees and visitors.

Candidates who demonstrate the following knowledge, skills, and abilities, will be given first consideration:

• Excellent interpersonal, written, and oral communication
• Experience with quantitative and qualitative methods
• Strong problem solving and organizational skills with attention to detail
• Ability to complete multiple tasks and to prioritize on deadline

Key Job Responsibilities

• Identifies resource needs and develops clinical research documents, such as job aids, tools, processes, procedures, and training. Contributes to the development of protocols.
• Schedules logistics, determines workflows, and secures resources for clinical research trials.
• Performs quality checks.
• Serves as a main point of contact for clinical research participants, providing information regarding research procedures, expectations, and informational inquiries. Ensures participants follow the research protocol and alerts Principal Investigator of issues.
• Identifies work unit resources needs and manages supply and equipment inventory levels.
• Manages research workflow components, collects, prepares, processes, and submits participant data and samples to appropriate entities, adhering to research protocols.
• May assist with training of staff.
• Recruits, screens, selects, determines eligibility and enrolls trial participants, collects more complex information, performs medical assessments, and answers varied questions under supervision of a medically licensed professional. Performs medical assessments after completion of required training/certification, such as collecting vital signs, obtaining weight, and performing phlebotomy.
• Conducts qualitative interviews
• Data management and IRB/regulatory documentation

Department

School of Medicine and Public Health, Department of Medicine, Division of General Internal Medicine. Fueled by innovation yet grounded in kindness, the Department of Medicine empowers leaders to transform medicine and improve lives everywhere. We are committed to professional fulfillment and health equity. We strive to ensure that everyone in our department understands the importance of social impact and belonging—and is empowered to champion it in all they do. Join us and be a part of supporting our nationally recognized faculty, innovative medical education programs and exceptional clinical care as we work towards our vision of healthy people and healthy communities! At the Division of General Internal Medicine, we design and deliver state-of-the-art primary care that helps all people live their healthiest lives. We are experts in ambulatory education, population health and chronic medical care for complex patients—and we work in partnership with our world-class university and remarkable health system. We are innovative, collaborative, and compassionate. We strive for excellence and health equity. And we make an impact in Wisconsin and beyond.

Compensation

The minimum salary for the position is $55,000 annually; but is negotiable based on experience and qualifications. Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and SMPH Academic Staff Benefits Flyer 2026. Effective July 1, 2024, the U.S. Department of Labor Fair Labor Standards Act (FLSA) requires that positions earning less than $43,888 annually be considered non-exempt under FLSA provisions for overtime. Based on these rules, if the person selected for this recruitment will earn less than the new salary threshold at July 1, 2024 ($43,888 annually), they will be an academic staff non-exempt employee, will be paid hourly and will receive overtime compensation for any hours worked over 40 in a workweek.

Required Qualifications

• 1 year of experience in biomedical or health research setting

Preferred Qualifications

• 3 years experience in biomedical or health research setting
• Experience with data management and presentation with software such as excel
• Experience with interviews and clinical observations
• Patient or customer service experience

Education

Bachelor’s Degree Preferred; focus in Social or Biological Science, Healthcare or related field Preferred

Contact Information

Kassie Hefty, [e-mail] Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.