Clinical Research Coordinator I or II

UW School of Medicine and Public Health; Madison (WI); On-site; USD 51,000 - 56,000; Full time

Benefits offered by this job

Vacation

Holidays & sick leave

Insurance

Retirement benefits

Job summary

The Clinical Trials Institute (CTI) at UW School of Medicine and Public Health in Madison, WI invites applications for an entry-level to experienced Clinical Research Coordinator I. You will support protocol procedures, ensure data integrity, and assist in screening, recruitment, and retention of trial participants while working with a multidisciplinary team.

The role requires flexibility for extended hours, occasional travel between sites, and a caregiver-check due to trust requirements.

Qualifications

• Demonstrated ability to work independently and collaborate effectively with physicians, coordinators, sponsors, and multidisciplinary teams.
• Demonstrated ability to manage multiple priorities simultaneously and consistently meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills with demonstrated attention to detail and sound professional judgment.
• Working knowledge of medical terminology.
• Demonstrated organizational skills and proficiency with Microsoft Office applications, including Word and Excel.
• Demonstrated problem-solving and conflict-resolution skills.
• Ability to travel between multiple work sites with dependable transportation.
• Current ACRP or SoCRA Certification or ability to become certified within 6 months of hire

Responsibilities

• Participate in quality and process improvement endeavors within the CTI; contributes to the development of new workflows and demonstrate flexibility in an evolving environment.
• Reconcile research billing, payments, and invoices and financial issues in concert with CTI financial specialists.
• Identifies resource needs and develops clinical research documents such as job aids, tools, processes, procedures, and training. Contributes to the development of protocols.
• May assist with training staff.
• Recruits, screens, selects, determines eligibility and enrolls trial participants, collects information, and answers questions under supervision of a medically licensed professional.
• Serves as an initial point of contact for clinical research participants and clinical staff, providing information regarding research procedures, expectations, and informational inquiries. Ensures participants follow the research protocol and alerts Principal Investigator of issues.
• Schedules logistics, determines workflows, and secures resources for a defined clinical research trial(s)
• Identifies work unit resources needs and manages supply and equipment inventory levels
• Manages research workflow components, collects, prepares, processes, and submits participant data and samples to appropriate entities, adhering to research protocols
• Performs quality checks.

Skills

Communication

Attention to detail

Team collaboration

Multitasking

Education

Bachelor’s Degree preferred; health/science focus

Tools

Word

Excel

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category

Academic Staff

Employment Type

Regular

Job Profile

Clinical Research Coordinator I

Job Summary

The Clinical Trials Institute (CTI) has an exciting opportunity for an entry-level or experienced, full-time clinical research coordinator to join our growing team. The ideal candidate is intrinsically motivated, detailed oriented, an enthusiastic problem solver, and works well in a multi-disciplinary team to achieve a common goal. This role directly interacts with current and prospective participants of all ages and backgrounds, so the successful applicant is a clear, compassionate communicator with a strong customer service attitude. Additional responsibilities of the role include executing the procedures of the research protocol, safeguarding the integrity of study data, and actively participating in the screening, recruitment, and retention of our clinical trial participants. Senior members of the team are also expected to lend their experience to assist in training and mentoring new and less experienced members of the team. This is an on-site position with standard business hours expected during the workweek. However, studies may require a Coordinator remain on-site for an extended number of hours (e.g. 14) while a subject participates in an intervention period – must have flexible work schedule, able to work extended days (e.g. 14 hours), evenings, some holidays, and weekends. A remote day will be given during the probationary period, at the discretion of the supervisor. Additionally, the role may involve travel between research sites within the metro Madison area, so the incumbent should have reliable transportation or be willing to use public transportation. If you are ready to make a meaningful impact in the field of clinical research, we encourage you to apply today!

• This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
• This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years.
• Applicants for this position will be considered for the following titles Clinical Research Coordinator I; Clinical Research Coordinator II. The title is determined by the experience and qualifications of the finalist.
• Must provide a valid driver's license. Employees may use their own transportation or receive approval for University Car Fleet usage. Employment is conditional pending the results of a Pre-hire Driver Authorization Check. See https://businessservices.wisc.edu/managing-risk/driver-authorization-and-insurance/driver-authorization/#become-authorized-driver (click on “Become an authorized driver;” then click on “Required criteria”).
• Candidates who demonstrate the following knowledge, skills, and abilities will be given first consideration: Knowledge of HIPPA requirements and aligned practices; Knowledge of GCP guidelines and regulatory compliance.

Key Job Responsibilities

• Participate in quality and process improvement endeavors within the CTI; contributes to the development of newworkflows and demonstrate flexibility in an evolving environment.
• Reconcile research billing, payments, and invoices and financial issues in concert with CTI financial specialists.
• Identifies resource needs and develops clinical research documents such as job aids, tools, processes, procedures,and training. Contributes to the development of protocols.
• May assist with training staff.
• Recruits, screens, selects, determines eligibility and enrolls trial participants, collects information, and answers questions under supervision of a medically licensed professional. May perform basic medical assessments after completion of required training/certification, such as collecting vital signs, obtaining weight, and performing phlebotomy
• Serves as an initial point of contact for clinical research participants and clinical staff, providing information regarding research procedures, expectations, and informational inquiries. Ensures participants follow the research protocol and alerts Principal Investigator of issues
• Schedules logistics, determines workflows, and secures resources for a defined clinical research trial(s)
• Identifies work unit resources needs and manages supply and equipment inventory levels
• Manages research workflow components, collects, prepares, processes, and submits participant data and samples to appropriate entities, adhering to research protocols
• Performs quality checks.

Department

School of Medicine and Public Health, UW Clinical Trials Institute

The UW Clinical Trials Institute (CTI), located in beautiful Madison, WI, supports clinical research professionals, participants, and industry partners to advance research in the prevention, detection, and treatment of disease to help improve the health of individuals, families, and communities across Wisconsin and beyond. Our talented staff facilitates the operation and execution of a variety of industry-sponsored and investigator-initiated clinical trials at the University of Wisconsin–Madison and UW Health. The CTI's culture is team-oriented where workplace environment is as important as the work we perform. We pride ourselves on being collaborative and supportive and value input and an open exchange of ideas. We hope you will consider joining us to help advance our mission to move medicine forward.

Compensation

The starting salary for the position is $51,000 for a CRC I and $56,000 for a CRC II, but is negotiable based on experience and qualifications.

• Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits.
• SMPH Faculty /Academic Staff Benefits Flyer 2026

Required Qualifications

• Demonstrated ability to work independently and collaborate effectively with physicians, coordinators, sponsors, and multidisciplinary teams.
• Demonstrated ability to manage multiple priorities simultaneously and consistently meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills with demonstrated attention to detail and sound professional judgment.
• Working knowledge of medical terminology.
• Demonstrated organizational skills and proficiency with Microsoft Office applications, including Word and Excel.
• Demonstrated problem-solving and conflict-resolution skills.
• Ability to reliably travel between multiple work sites with dependable transportation.
• Current ACRP or SoCRA Certification or ability to become certified within 6 months of hire

Preferred Qualifications

• Health or science related college degree or equivalent education and experience.
• Understanding of medical terminology
• Previous experience working in a lab setting or with basic sample processing
• Previous experience with research applications used in the UW CTI: OnCore, eBinders (Florence), Advarra Payments, EPIC, etc.
• Experience with training staff
• Experience working on at least one FDA regulated Clinical Trial
• Experience working on industry sponsored clinical trials
• Independent, proactive individual with minimal need for oversight

Education

Bachelor’s Degree preferred; focus in health or sciences related preferred

Contact Information

Rochelle Rannow, [e-mail]

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

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