Clinical Research Associate Manager

Mass General Brigham; Boston (MA); Hybrid; USD 63,000 - 103,000; Full time

Benefits offered by this job

Hybrid Work Location

Benefits package

Job summary

Mass General Brigham is seeking an Associate Manager to supervise research staff and oversee daily operations of the clinical research data management team. Under direct supervision, you will guide 4–6 FTEs and coordinate project tasks, ensuring regulatory compliance and data integrity.

You will coordinate training, performance evaluations, and pre-activation activities, while partnering with sponsors and investigators.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 3-5 years research experience required
• 1-2 years supervisory experience preferred
• Strong analytical, communication, and project management skills

Responsibilities

• Provide first-line supervision to 4-6 FTEs and oversee day-to-day operations of the staff.
• Train new staff and assess continuing education needs; manage performance processes.
• Coordinate with sponsors to resolve monitoring issues and ensure protocol compliance.
• Assist with pre-activation activities, including pre-site qualification visits and regulatory routing.

Skills

Staff supervision

Project management

Clinical research data management

Training & mentoring

Education

Bachelor's Degree

Master's Degree preferred

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Associate Manager works under direct supervision of a more experienced manager. The Associate Manager provides first-line supervision to research staff members and oversees the day-to-day operations of the staff while maintaining some data management responsibilities and a working knowledge of all aspects of clinical research data management.

Principal Duties and Responsibilities:

• Provide first-line supervision to a minimum of 4-6 FTEs and/or assist with specialized management projects of equivalent responsibility.
• Facilitate new hire, corrective action, and performance evaluation processes for research staff
• Train new staff and assess continuing education needs
• Assist staff with task prioritization for project assignments by meeting regularly and maintaining meeting documentation
• Manage staff productivity and quality of work produced by assessing work effort on individual studies
• Work with sponsors to resolve monitoring issues

Management responsibilities may include the following:

• Work with the Clinical Research Manager or Director to identify changes associated with Standard Operating Procedures and develop processes to ensure compliance
• Assist with pre-activation activities including pre-site qualification visits, SIVs, and facility tours
• Assist investigators with the completion of the New Protocol Intake Sheet for regulatory routing
• Proctor meetings, supply meeting materials and develop group-specific tools

Data management responsibilities may consist of the following:

• Verify patient eligibility via chart abstraction and analysis of case data
• Collect and interpret data necessary for enrollment; register patients
• Implement and monitor procedures to ensure protocol compliance
• Manage data collection via chart abstraction and submit data in timely fashion
• Monitor and report adverse events as required by institutional/federal regulations
• Resolve data discrepancies
• Prepare IRB submission of protocol revisions, safety reports, annual progress reports
• Assess impact of new risk information on consent documents and revise appropriately
• Organize and attend on- and off-site Investigator meetings to establish procedures
• Organize and prepare for monitoring visits and both internal/external audits

Qualifications Education

• Bachelor's Degree required
• Master's Degree preferred

Experience

• Research Related Experience 3-5 years required
• Supervisory Experience 1-2 years preferred

Knowledge, Skills and Abilities

• Trains, manages and mentors subordinate staff.
• Assigns responsibility to subordinates.
• Ability to design, prepare, deliver and evaluate clinical research programs.
• Exceptional project management skills.
• Effectively arranging resources and managing multiple small to large projects in a cross-functional environment.
• Effective multitasking and time management skills.
• Strong analytical, quantitative and communication skills.

Additional Job Details (if applicable)

• Remote Type Hybrid Work Location
• 55 Fruit Street
• Scheduled Weekly Hours 40
• Employee Type Regular Work Shift Day (United States of America)
• Pay Range $63,252.80 - $102,596.00/Annual Grade 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 1200

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.