Clinical Research Associate Manager

Massachusetts General Hospital; Boston (MA); Hybrid; USD 63,000 - 103,000; Full time

Job summary

Mass General Brigham’s The General Hospital Corporation seeks an Associate Manager to supervise research staff and oversee day-to-day operations, data management, and regulatory processes. You will work under a manager and contribute to staff development and protocol compliance.

The role includes coordinating pre-activation activities, assisting investigators with regulatory routing, and proctoring meetings while maintaining high performance across multiple studies.

Qualifications

• Bachelor's Degree required
• Master's Degree preferred
• Research Related Experience 3-5 years required
• Supervisory Experience 1-2 years preferred

Responsibilities

• Provide first-line supervision to a team of 4-6 FTEs and support day-to-day operations.
• Facilitate hiring, corrective actions, and performance evaluations for staff.
• Train new staff and assess ongoing education needs.
• Assist with task prioritization and project management across studies.
• Ensure protocol compliance and quality of data management.
• Coordinate with sponsors to resolve monitoring issues.
• Oversee SOP updates and pre-activation activities.
• Prepare IRB submissions and regulatory routing.

Skills

Staff supervision

Training

Project management

Data management

Regulatory knowledge

IRB submissions

Communication skills

Education

Bachelor's degree

Master's degree

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Associate Manager works under direct supervision of a more experienced manager. The Associate Manager provides first-line supervision to research staff members and oversees the day-to-day operations of the staff while maintaining some data management responsibilities and a working knowledge of all aspects of clinical research data management.

Principal Duties And Responsibilities

• Provide first-line supervision to a minimum of 4-6 FTEs and/or assist with specialized management projects of equivalent responsibility.
• Facilitate new hire, corrective action, and performance evaluation processes for research staff
• Train new staff and assess continuing education needs
• Assist staff with task prioritization for project assignments by meeting regularly and maintaining meeting documentation
• Manage staff productivity and quality of work produced by assessing work effort on individual studies
• Work with sponsors to resolve monitoring issues

Management Responsibilities May Include The Following

• Work with the Clinical Research Manager or Director to identify changes associated with Standard Operating Procedures and develop processes to ensure compliance
• Assist with pre-activation activities including pre-site qualification visits, SIVs, and facility tours
• Assist investigators with the completion of the New Protocol Intake Sheet for regulatory routing
• Proctor meetings, supply meeting materials and develop group-specific tools

Data Management Responsibilities May Consist Of The Following

• Verify patient eligibility via chart abstraction and analysis of case data
• Collect and interpret data necessary for enrollment; register patients
• Implement and monitor procedures to ensure protocol compliance
• Manage data collection via chart abstraction and submit data in timely fashion
• Monitor and report adverse events as required by institutional/federal regulations
• Resolve data discrepancies
• Prepare IRB submission of protocol revisions, safety reports, annual progress reports
• Assess impact of new risk information on consent documents and revise appropriately
• Organize and attend on- and off-site Investigator meetings to establish procedures
• Organize and prepare for monitoring visits and both internal/external audits

Qualifications

Education

• Bachelor's Degree required
• Master's Degree preferred

Experience

• Research Related Experience 3-5 years required
• Supervisory Experience 1-2 years preferred

Knowledge, Skills And Abilities

• Trains, manages and mentors subordinate staff.
• Assigns responsibility to subordinates.
• Ability to design, prepare, deliver and evaluate clinical research programs.
• Exceptional project management skills.
• Effectively arranging resources and managing multiple small to large projects in a cross-functional environment.
• Effective multitasking and time management skills.
• Strong analytical, quantitative and communication skills.

Remote Type

Hybrid

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$63,252.80 - $102,596.00/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.