Clinical Quality & Safety Improvement Lead

Beth Israel Lahey Health; Newburyport (MA); On-site; USD 90,000 - 135,000; Full time

Job summary

Beth Israel Lahey Health seeks a Clinical Quality, Safety & Performance Improvement Specialist to partner with nursing, medical staff, and leaders to improve patient outcomes and safety. The role utilizes data, improvement methodologies, and clinical expertise to strengthen safety culture and support regulatory readiness.

The position focuses on coordinating reviews, implementing corrective actions, and providing education to clinical teams on quality and patient safety best practices within a

Qualifications

• RN licensure in Massachusetts is required.
• Bachelor's degree in Nursing or related healthcare field required.
• Master's degree in Nursing or related field preferred.
• 1–3 years in healthcare quality, patient safety, or regulatory roles preferred.
• Acute care hospital experience required.

Responsibilities

• Partner with nursing, physician, and operational leaders to improve patient outcomes and quality measures.
• Lead and support performance improvement initiatives using PDSA, Lean, RCA, and FMEA.
• Analyze quality and clinical data to identify trends and opportunities for improvement.
• Support patient safety programs through event review, investigation, and follow-up.
• Collaborate with frontline staff to implement corrective actions that reduce harm and improve safety outcomes.
• Coordinate review and resolution of patient complaints while ensuring regulatory compliance.
• Assist with accreditation readiness activities, including audits and surveys.
• Develop and present quality and safety reports for leadership and committees.

Skills

Quality improvement

Patient safety

Data analysis

Regulatory compliance

Leadership

Education

RN licensure

Bachelor's degree in Nursing or related field

Master's degree preferred

Tools

Microsoft Office

Excel

Reporting tools

Job description

Beth Israel Lahey Health seeks a Clinical Quality, Safety & Performance Improvement Specialist to partner with nursing, medical staff, and leaders to improve patient outcomes and safety. The role utilizes data, improvement methodologies, and clinical expertise to strengthen safety culture and support regulatory readiness.

The position focuses on coordinating reviews, implementing corrective actions, and providing education to clinical teams on quality and patient safety best practices within a