Clinical Quality & Patient Safety Lead

Orthopaedic-Associates-of-Michigan; Grand Rapids (MI); On-site; USD 90,000 - 125,000; Full time

Job summary

Orthopaedic Associates of Michigan (OAM) seeks a Quality Manager to lead clinical quality, patient safety, OSHA compliance, and value-based care initiatives across locations. You will develop standardized pathways, monitor outcomes, and coordinate peer review activities with physician leadership.

The role emphasizes collaboration with physicians, HR, Revenue Cycle, IT, and operations to translate requirements into practical workflows and dashboards for executive leadership review.

Qualifications

• Current, unrestricted Registered Nurse license.
• Minimum of five years of relevant healthcare experience.
• Experience in clinical quality, patient safety, regulatory compliance, care management, or healthcare operations.
• Working knowledge of OSHA requirements and workplace safety practices.
• Demonstrated experience evaluating clinical documentation and patient care processes.
• Experience collaborating with physicians and multidisciplinary teams.

Responsibilities

• Develops, implements, and maintains organization-wide quality management program and annual quality plan.
• Identifies measures and targets for clinical, operational, safety, and patient-experience.
• Reviews outcomes, complaints, adverse events, and utilization for improvement opportunities.
• Leads quality improvement initiatives across departments and locations.
• Coordinates investigations, root-cause reviews, and corrective actions for patient safety events.
• Maintains OSHA and workplace safety programs and regulatory readiness.
• Prepares dashboards and presents findings to leadership and committees.
• Oversees clinical peer review with physician leadership and ensures confidentiality.

Skills

Quality improvement

Healthcare operations

Regulatory compliance

Cross-functional collaboration

Data analysis

Communication

Project management

Infection control

Education

Registered Nurse license

Bachelor of Science in Nursing

CPHQ/CPPS/CHC/CPHRM (certification)

Job description

Orthopaedic Associates of Michigan (OAM) seeks a Quality Manager to lead clinical quality, patient safety, OSHA compliance, and value-based care initiatives across locations. You will develop standardized pathways, monitor outcomes, and coordinate peer review activities with physician leadership.

The role emphasizes collaboration with physicians, HR, Revenue Cycle, IT, and operations to translate requirements into practical workflows and dashboards for executive leadership review.