Clinical Quality Improvement Advisor

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Prepaid tuition assistance

Job summary

Penn Medicine Lancaster General Hospital is seeking an Improvement Advisor to lead performance improvement initiatives that enhance patient care and operational efficiency. You will act as a local change agent, providing teams with the latest PI methods and data-driven insights.

You will facilitate projects, coach frontline staff, and collaborate with leadership to prioritize improvement opportunities and sustain survey readiness across the organization.

Qualifications

• Bachelor's degree or equivalent in a healthcare field.
• 1+ years' experience in planning, implementation, and evaluation of a performance improvement program.
• Master-level degrees (MBA, MHA, MPH, MS) preferred; considered with commensurate healthcare PI experience.
• Six Sigma Green Belt or equivalent certification.
• Knowledge of Lean/Six Sigma, IHI Model for Improvement, or Human Factors Engineering.
• Experience with Root Cause Analysis.

Responsibilities

• Plan and facilitate PI projects and workshops for clinical teams.
• Provide PI data management, trend analysis and dissemination tools.
• Coach frontline staff and UBCL/PBCL teams on PI methodologies.
• Influence stakeholders and build a network to support PI efforts.
• Support continuous survey readiness and improve patient safety, quality and outcomes.

Skills

Facilitation

Data analysis

Change management

PI methods

Coaching

Communication

Education

Bachelor's degree

1+ years experience in planning, implementation & evaluation

Six Sigma Green Belt

Lean/Six Sigma knowledge

MBA / MHA / MPH / MS considered

Root Cause Analysis

Job description

Penn Medicine Lancaster General Hospital is seeking an Improvement Advisor to lead performance improvement initiatives that enhance patient care and operational efficiency. You will act as a local change agent, providing teams with the latest PI methods and data-driven insights.

You will facilitate projects, coach frontline staff, and collaborate with leadership to prioritize improvement opportunities and sustain survey readiness across the organization.