Clinical Quality Coordinator - Euless

JPS Health Network; Euless (TX); On-site; USD 30,000 - 47,000; Full time

Job summary

JPS Health Network is seeking a Clinical Quality Coordinator to partner with the Patient Care Team on quality-driven projects. This on-site role will be based at a JPS clinic in Euless, coordinating outreach, medication adherence, and gaps in care across multiple payers.

You will support planning, prepping, and post-visit evaluation of patient care, and help ensure high-quality outcomes with the clinical operations team.

Qualifications

• 1 year of experience in the healthcare field.
• Current CMA or CCMA certification.
• Alternative: 1 year of healthcare experience with medical billing/coding and EMR experience may suffice for licensure/certification.

Responsibilities

• Partners with physicians and patient care teams to assist patients in completing health screens and preventive care measures not yet completed.
• Contacts external physician offices to obtain copies of notes and reports for patients with completed preventive care.
• Reminds patients to pick up prescriptions and identifies barriers to adherence.
• Updates preventive health screens and clinical measures in the EMR.
• Coordinates patient care with interdisciplinary team members.
• Maintains a tracking log of patients contacted and status of preventive measures.
• Participates in quality-driven initiatives to improve patient outcomes.
• Submits data to external agencies as directed.

Skills

Healthcare experience

Education

Certified Medical Assistant (CMA)

Certified Clinical Medical Assistant (CCMA)

Associate degree in nursing

Job description

Who We Are

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Why JPS?

We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it.Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy.Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk.Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Job Title

Clinical Quality Coordinator - Euless

Requisition Number

47562

Employment Type

Full Time

Division

ACCLAIM ADMIN SERVICES

Compensation Type

Hourly

Job Category

Patient Care Support

Hours Worked

M-F 8AM-5PM

Location

Northeast Health Center

Shift Worked

Day

Job Description

Job Summary: The Clinical Quality Coordinator partners with the Patient Care Team in various quality driven projects and endeavors; and acts as an extension of the Patient Care Team to help achieve quality driven goals. This is an on-site position; the coordinator will be based at one of JPS’s clinics. This position participates in planning, prepping, and post-visit evaluation of a patient’s care. The Clinical Quality Coordinator works under the direction of the Clinical Operation’s department and in coordination with the JPS Patient Care Team to outreach to patients whose clinical measures need to be addressed. The CQC preps and submits insurance company forms in relation to value-based contracts, provides outreach and engagement for patients with medication adherence needs and remediates gaps in care. This position partners with JPS outpatient physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations.

Essential Job Functions & Accountabilities:

• Partners with physicians and patient care teams to assist patients in completing health screens and preventive care measures that are not yet completed.
• Contacts external physician offices to obtain copies of consultation notes and reports for patients who had preventive healthcare screens and clinical measures completed at outside facilities.
• Contacts patients to remind them to pick up their Prescriptions and identifies any barriers to taking prescriptions or picking up prescriptions.
• Successfully updates preventive health screens and clinical measures in the Electronic Medical Record (EMR) that have been determined as completed.
• Communicates regularly with interdisciplinary team members to coordinate/update a patient’s care.
• Maintains an accurate tracking log of patients who have been contacted and the status of their preventive health screens and clinical measures.
• Participates in various quality-driven initiatives within JPS and collaborates to achieve high-level patient outcomes.
• Submits data to external agencies as directed by Sr. Clinical Quality Coordinator.
• Explains the importance of preventive health screens and clinical measures to staff, patients, and families.
• Facilitates the identification of a person as high-risk or living with a disease and will work the case management team to address Social Determinants of Health (SDoH).
• If certified as a CMA, performs all duties at the expert level within the scope of a Medical Assistant’s scope of practice. May operate diagnostic equipment (cannot interpret tests) and conduct preventative screenings, when necessary.
• Performs quality control checks on equipment. Prepares and sterilizes medical equipment. Fosters accountability for clinical practice and patient goals.
• If certified as a CMA, records patient care documentation in the EMR accurately and in a timely manner and identifies when others’ documentation is incorrect and alerts clinic leadership. Assist other MA’s with documentation questions.
• Coordinates patient care as directed by provider, and policies/procedures.
• Respects patient confidentiality always. Ensures others are also respecting patient confidentiality.
• Anticipates provider’s needs prior to patient encounter.
• Partners with multidisciplinary care team to conduct outreach and provide informal counseling and social support for med adherence.
• Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.

Qualifications

Required Qualifications:

• One of the following qualification groupings is required for this position as indicated below:
• 1 year of experience in the healthcare field.
• Current certification from a national registry as a Certified Medical Assistant (CMA) or a Certified Clinical Medical Assistant (CCMA).
• OR
• 1 year of experience in the healthcare field.
• Requisite educational or training background and 1 year of combined experience in medical billing and coding, patient registration, and navigating patient’s electronic medical records may suffice for licensure/certification.

Preferred Qualifications

• Associate’s Degree from an accredited school of professional nursing.

Location Address

3299 W Euless Blvd
Euless, Texas, 76040
United States

For more information, visit www.jpshealthnet.org. To view all job vacancies, visit www.jpshealthnet.org , www.jpshealthnet.org/careers ,or www.teamacclaim.org.