Clinical Programs Lead - Community Care & Impact

Health Connect America; Florence (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Navigator

Health Savings Account

Dependent Daycare Flexible Spending

401(k) Retirement Plan

Benefits Hub

Tickets at Work

Job summary

Health Connect America in the United States is seeking a Clinical Program Coordinator to support clinical, operational, and administrative functions ensuring high-quality care. The role serves as a clinical and operational resource, providing mentorship, promoting best practices, and assisting in day-to-day program activities.

At the discretion of the Program Director, direct care may be provided. This position emphasizes collaboration with treatment teams, documentation compliance, staff

Qualifications

• Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field.
• Current licensure or eligibility for licensure (e.g., LPC, LCSW, LMFT).
• Proven experience in clinical mental health services, especially within community-based settings.
• Experience in leadership and management is preferred.

Responsibilities

• May provide direct care services to assigned clients and must document services in accordance with HCA standards and all applicable state and payer requirements.
• Serve as a role model of best practices, consistently demonstrating professional standards and adherence to all required timeframes, documentation expectations, and operational procedures.
• Participate in treatment team meetings to support comprehensive care coordination.
• Complete and submit all required documentation accurately and within required timeframes.
• Review ongoing treatment-related documentation for completeness and clinical appropriateness.
• Model adherence to clinical and administrative procedures and promote a culture of accountability and excellence.
• Communicate effectively with referral sources, clients, families, and internal team members.
• Assist in coordinating and overseeing day-to-day operations which may include Marketing and business development; Respond to questions; Client admissions and service authorizations; Billing and payroll coordination; Customer and referral source relations; Staff scheduling and coordination of training; Chart audits and documentation compliance.

Skills

Leadership

Mentorship

Communication with stakeholders

Team collaboration

Professionalism and accountability

Education

Master’s degree in Counseling, Social Work, MFT, Psychology or related behavioral health field

Job description

Health Connect America in the United States is seeking a Clinical Program Coordinator to support clinical, operational, and administrative functions ensuring high-quality care. The role serves as a clinical and operational resource, providing mentorship, promoting best practices, and assisting in day-to-day program activities.

At the discretion of the Program Director, direct care may be provided. This position emphasizes collaboration with treatment teams, documentation compliance, staff