Clinical Program Coordinator — Lead Care & Operations

HEALTH CONNECT AMERICA, INC; Mobile (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision benefits

Health Savings Account

Job summary

Health Connect America is seeking a Clinical Program Coordinator in Alabama. The role supports clinical, operational, and administrative functions to ensure high-quality care.

It serves as a clinical resource, mentors staff, promotes best practices, and may provide direct care services as needed. The position requires a Master’s degree in a behavioral health field and current licensure or eligibility (LPC/LCSW/LMFT).

Qualifications

• Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field.
• Current licensure or eligibility for licensure (e.g., LPC, LCSW, LMFT).
• Proven experience in clinical mental health services, especially within community-based settings.

Responsibilities

• May provide direct care services to assigned clients and must document services in accordance with HCA standards and all applicable state and payer requirements.
• Serve as a role model of best practices, consistently demonstrating professional standards and adherence to all required timeframes, documentation expectations, and operational procedures.
• Participate in treatment team meetings to support comprehensive care coordination.
• Complete and submit all required documentation accurately and within required timeframes.
• Review ongoing treatment-related documentation for completeness and clinical appropriateness.
• Model adherence to clinical and administrative procedures and promote a culture of accountability and excellence.
• Communicate effectively with referral sources, clients, families, and internal team members.
• Assist in coordinating and overseeing day-to-day operations which may include: Marketing and business development, Respond to questions, disseminate or explain information, and address complaints from clients, employees, and other stakeholders, Client admissions and service authorizations, Billing and payroll coordination, Customer and referral source relations, Staff scheduling and coordination of training, Chart audits and documentation compliance, Assist in recruitment, hiring, onboarding, training, and orientation of staff, Support preparation of meeting agendas and facilitate staff meetings as needed, Assist in the development and implementation of the region’s annual strategic plan.

Skills

Licensure eligibility

Education

Master’s degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or related behavioral health

Job description

Health Connect America is seeking a Clinical Program Coordinator in Alabama. The role supports clinical, operational, and administrative functions to ensure high-quality care.

It serves as a clinical resource, mentors staff, promotes best practices, and may provide direct care services as needed. The position requires a Master’s degree in a behavioral health field and current licensure or eligibility (LPC/LCSW/LMFT).