Clinical Programs Lead: CHW Billing & Quality

Roots Community Health; Oakland (CA); In loco; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

Roots Community Health in Oakland is seeking a Clinical Programs Manager to oversee operational execution, cross-program integration, quality performance, and sustainability of clinical initiatives. You will design and maintain systems for CHW Medi-Cal billing and service documentation to support compliant, efficient care delivery.

Reporting to the Director of Clinical Programs, Quality, and Learning, you will lead multidisciplinary teams, implement trauma-informed practices, and partner with

Competenze

• Program Leadership & Project Management: Plan, organize, manage, and scale complex clinical programs and cross-functional teams.
• CHW Billing & Systems Building: Deep knowledge of CHW billing rules and EHR documentation workflows.
• HEDIS & Quality Improvement: Expertise in clinical quality metrics and population health strategies.
• Resource & Budget Management: Manage resources efficiently and ensure grant deliverable compliance.
• Cross-Program Integration: Build integrated workflows across multidisciplinary teams.
• Event & Outreach Execution: Coordinate community outreach events and field health screenings.
• Trauma-Informed Leadership: Foster a compassionate workplace prioritizing health equity and staff well-being.
• Cross-Cultural Communication: Strong written and verbal communication with diverse communities.

Mansioni

• Oversee development, implementation, and cross-program integration of clinical initiatives across Roots sites.
• Drive strategies that break down silos and ensure a seamless continuum of care.
• Collaborate with Clinical Directors to improve patient outcomes and address health disparities.
• Implement trauma-informed approaches to program delivery for patients and staff.
• Design, implement, and maintain SOPs and workflows for CHW Medi-Cal billing and documentation.
• Train and audit staff on CHW billable activity, coding, and EHR requirements.
• Establish KPIs for CHW productivity and documentation timelines.
• Collaborate with Finance, Billing, Compliance, and Quality to resolve billing issues and ensure compliance.

Conoscenze

Program Leadership

CHW Billing & Systems

HEDIS & Quality Improvement

Resource & Budget Management

Cross-Program Integration

Event & Outreach Execution

Trauma-Informed Leadership

Cross-Cultural Communication

Formazione

Bachelor’s degree in Public Health, Healthcare Admin, Social Work, Nursing, or related field

Master’s degree (MPH, MSW, MHA, MPA)

Strumenti

EMR/EHR systems

G-Suite

Microsoft Office Suite

Data management tracking tools

Descrizione del lavoro

Roots Community Health in Oakland is seeking a Clinical Programs Manager to oversee operational execution, cross-program integration, quality performance, and sustainability of clinical initiatives. You will design and maintain systems for CHW Medi-Cal billing and service documentation to support compliant, efficient care delivery.

Reporting to the Director of Clinical Programs, Quality, and Learning, you will lead multidisciplinary teams, implement trauma-informed practices, and partner with