Clinical Program Manager

Advocates; Northborough (MA); Presencial; USD 51.000 - 55.000; Jornada completa

Descripción de la vacante

Advocates in Northborough, MA is seeking a Program Manager to lead the residential program, provide supervision to Direct Care staff, and ensure a safe, empowering environment.

You will develop staffing schedules, monitor budgets, lead meetings, conduct intakes, support IAP processes, and participate in 24-hour on-call crisis intervention.

This full-time role requires HS Diploma with 5 years of experience; BA preferred; valid driver's license and willingness to transport clients.

Formación

• High School Diploma or GED required; BA in related field preferred.
• Demonstrated strong analytical, numerical, and reasoning abilities.
• Excellent written and verbal communication skills.

Responsabilidades

• Provide oversight and supervision to Direct Care staff and residents, promoting a warm, safe, and empowering environment.
• Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
• Lead staff meetings and individual supervision sessions; ensure trainings are current.
• Conduct intakes to ensure proper care is accessed.
• Participate in the Individual Action Plans (IAP) process for all individuals.
• Assist in program budget development and management; safeguard client funds.

Conocimientos

Computer skills

Analytical thinking

Numerical aptitude

Written and verbal communication

Driver's license

Cultural competence

Educación

High School Diploma

Bachelor's degree preferred

Herramientas

Computer proficiency

Descripción del empleo

Schedule: Monday-Friday 9am-5pm

The Program Manager is responsible for the overall direction and operation of the residential program. This role will provide supervision and rehabilitative direction and emergency on-call services to a team of Direct Care Staff and supported individuals.

Responsibilities

• Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.
• Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
• Lead staff meetings and individual supervisions, and ensure staff trainings are current.
• Conduct intakes, ensuring that proper care is accessed.
• Participate in the Individual Action Plans (IAP) process for all individuals.
• Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client's funds.
• Ensure that client's rehabilitive treatment and clinical record meet Rehab Option standards.
• Prepare reports as directed, including data collection and analysis.
• Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.

Qualifications

• HS Diploma plus 5 years’ experience, BA in related field preferred.
• Strong computer knowledge.
• Excellent analytical, reasoning and numerical aptitude.
• Excellent written and verbal communication.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Overview

Salary: $50,960-$55,120

Schedule: Monday-Friday 9am-5pm

The Program Manager is responsible for the overall direction and operation of the residential program. This role will provide supervision and rehabilitative direction and emergency on-call services to a team of Direct Care Staff and supported individuals.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.
• Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
• Lead staff meetings and individual supervisions, and ensure staff trainings are current.
• Conduct intakes, ensuring that proper care is accessed.
• Participate in the Individual Action Plans (IAP) process for all individuals.
• Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client's funds.
• Ensure that client's rehabilitive treatment and clinical record meet Rehab Option standards.
• Prepare reports as directed, including data collection and analysis.
• Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.

Qualifications

• HS Diploma plus 5 years’ experience, BA in related field preferred.
• Strong computer knowledge.
• Excellent analytical, reasoning and numerical aptitude.
• Excellent written and verbal communication.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.