Clinical Practice Manager - Clarence Smith

TeamHealth; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Career growth

Inclusive culture

Health benefits

401(k)

Paid time off

Paid holidays

Remote equipment

Job summary

TeamHealth seeks a Clinical Practice Manager to oversee operational performance for post-acute facilities within a regional scope. Under the VPO, you will coordinate client services, support providers, and drive process improvements to enhance care transitions and satisfaction.

You will lead onboarding, manage budgets, and coordinate quarterly onsite provider meetings. Strong healthcare knowledge, cross-functional leadership, and travel flexibility are essential for success in this role.

Qualifications

• Bachelor's degree in healthcare-related field or equivalent experience.
• 3+ years of experience in healthcare operations, healthcare administration, practice management, or a related healthcare field.
• Experience managing operational performance, quality initiatives, and process improvement projects.
• Ability to analyze operational and financial data and develop complex reports or schedules.
• Strong customer service, relationship management, and business development skills.
• Knowledge of healthcare operations and medical terminology preferred.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite, including Excel and Word.
• Ability to work independently, prioritize competing demands, and meet deadlines.
• Willingness and ability to travel up to 50%.

Responsibilities

• Operates as liaison between Post-Acute facility and regional leadership for operational performance.
• Provides operational support to PODS and coordinates client service activities.
• Coordinates new hire onboarding and supports recruitment for the Post-Acute team.
• Leads onsite meetings with providers and client facilities quarterly.
• Implements policies and procedures to guide practice operations and reduce costs.
• Oversees staffing coverage to meet patient care needs and ensures budget adherence.
• Develops and implements quality programs and manages their approvals and rollout.
• Maintains records to evaluate work quantity and timeliness.

Skills

Project management

Leadership

Communication

Healthcare terminology

Travel readiness

Customer relationship management

Data analysis

Education

Bachelor's degree in healthcare field

Tools

Microsoft Office Suite

Job description

The Clinical Practice Manager serves as the liaison between the Post-Acute facility and the regional leadership. The Clinical Practice Manager, under the direction of the Vice President of Operations (VPO), is responsible for operational performance of the facilities in their assigned region. The Clinical Practice Manager provides operational support to their PODS, coordinates client service activities and performs special assignments and other related work as required,

• Serves as primary support for the providers in their daily duties.
• Collaborates with the medical community to help ensure effective care transitions.
• Provides administrative support for minutes and agendas of team meetings.
• Enhances Patient and Provider Satisfaction
• Oversees new hire orientation for thorough onboarding process.

Management

• Recommends process improvements to gain operational and/or administrative efficiencies and sees through implementation.
• Manages daily operations and recommends improvements to the practice as it relates to KPI's and Provider Satisfaction
• Helps coordinate coverage schedules to ensure adequate staffing to meet patient care needs.
• Implements policies and procedures that guide and support the practice operations.
• Participates in Recruitment for new providers for the Post-Acute team.
• Lead onsite meetings with providers and client facilities on a quarterly basis
• Assess department needs for resources, supplies, equipment, and staff to provide quality services and reduce operational costs.
• Consistently meet budget for areas of responsibility.

Ensures establishment and continuation of Quality programs

• Presents new programs/processes that reduce cost and/or improve quality of care, and manages these thru approval and implementation phases.
• Maintains established departmental policies and procedures, objectives, and standards assuring practice compliance
• Maintains records and documents to evaluate the quantity and timeliness of work.

Client Relations

• Ensures strong relationships, retention of existing referral sources, and new referrals. Ambassador for Post-Acute program.
• Consistently fosters a commitment to customer service in all areas of responsibility.
• Consistently displays professionalism in dealing with customers, staff, and clinicians.

Develop and implement business development and retention strategies with managed care organizations, facilities and community care physicians.

Requirements

You Bring

• Bachelor's degree in a healthcare-related field or equivalent experience
• 3+ years of experience in healthcare operations, healthcare administration, practice management, or a related healthcare field
• Experience managing operational performance, quality initiatives, and process improvement projects
• Ability to analyze operational and financial data and develop complex reports or schedules
• Strong customer service, relationship management, and business development skills
• Knowledge of healthcare operations and medical terminology preferred
• Strong written, verbal, and interpersonal communication skills
• Proficiency with Microsoft Office Suite, including Excel and Word
• Ability to work independently, prioritize competing demands, and consistently meet deadlines
• Willingness and ability to travel up to 50%
• Flexibility to attend occasional company and professional events outside of standard business hours

Why TeamHealth

At TeamHealth, you'll join a culture built around collaboration, innovation, and purpose. TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together.

TeamHealth has been recognized as one of the "165 Top Places to Work in Healthcare" for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025.

We continue to grow across the U.S. from our clinicians to corporate employees.

Join Us!

If you're a healthcare operations leader who thrives on improving performance, supporting providers, building client relationships, and driving meaningful results, we invite you to join TeamHealth. Bring your expertise, leadership, and passion for excellence to a team dedicated to delivering exceptional care and operational success across post-acute settings.

What We Offer

• Opportunities for career growth and professional development
• An inclusive culture where everyone feels valued, respected, and empowered to belong
• Comprehensive medical, dental, and vision coverage beginning the first of the month following 30 days of employment
• 401(k) plan with discretionary company match for eligible employees
• Generous paid time off to support work-life balance for eligible employees
• Eight paid company holidays each year
• Company-provided equipment for eligible remote positions