Clinical Practice Manager- Astra Wellness

Arisa Health; Bentonville (AR); On-site; USD 75,000 - 110,000; Full time

Job summary

Astra Wellness is seeking an experienced Clinical Practice Manager to lead daily operations of our growing behavioral health boutique. This role blends clinical practice with operational leadership, managing patient care delivery, staffing, and compliance.

You will oversee budgets, billing processes, quality initiatives, and strategic growth while maintaining an active outpatient caseload. Arkansas license requirements apply; you will mentor staff and partner with leadership to advance patient

Qualifications

• Master's degree in Counseling, Social Work, or related behavioral health field.
• Arkansas licensure as an LCSW, LPC, or other independently licensed behavioral health professional.
• Minimum of 3 years healthcare management experience, preferably in behavioral health.
• Experience supervising staff and managing daily operations.
• Ability to maintain an active outpatient therapy caseload.

Responsibilities

• Maintain an active outpatient therapy caseload (up to 50% of your schedule).
• Provide high-quality, evidence-based behavioral health services.
• Participate in treatment planning, case consultation, and interdisciplinary collaboration.
• Ensure timely and accurate clinical documentation.
• Lead the day-to-day operations of the practice.
• Optimize scheduling, patient flow, and administrative processes.
• Monitor operational metrics including patient volume, no-show rates, provider utilization, and financial performance.
• Foster collaboration between providers, support staff, and leadership.
• Recruit, hire, onboard, train, and develop staff.
• Conduct performance evaluations and provide ongoing coaching.
• Promote a positive, collaborative, and accountable workplace culture.
• Lead regular staff meetings and support professional development.
• Develop and monitor practice budgets and operating expenses.
• Oversee billing, insurance reimbursement, revenue cycle processes, and collections.
• Review financial reports and identify opportunities to improve performance.
• Manage provider credentialing and payer relationships.
• Ensure compliance with HIPAA, OSHA, and applicable federal and state regulations.
• Support quality improvement initiatives and risk management efforts.
• Coordinate audits and maintain accurate documentation and reporting.
• Partner with leadership to support practice growth and long-term strategic initiatives.
• Develop relationships with referral sources and community partners.
• Evaluate new technologies and operational improvements that enhance patient care and practice efficiency.

Skills

Healthcare management

Staff supervision

Outpatient therapy

Leadership

Education

Master's degree in Counseling, Social Work, or related behavioral health field

Tools

Electronic Health Records (EHR) systems

Job description

Lead with Purpose. Care with Compassion.

Astra Wellness is seeking an experienced Clinical Practice Manager to lead the daily operations of our growing boutique behavioral health practice. This unique leadership role combines clinical practice with operational management, allowing you to make a meaningful impact on both patient outcomes and organizational success.

As our Clinical Practice Manager, you'll provide direct therapy services while overseeing practice operations, financial performance, staff development, compliance, and strategic growth initiatives. If you're a licensed behavioral health professional with strong leadership skills and a passion for delivering exceptional patient care, we'd love to hear from you.

What You'll Do

Clinical Leadership

• Maintain an active outpatient therapy caseload (up to 50% of your schedule).
• Provide high-quality, evidence-based behavioral health services.
• Participate in treatment planning, case consultation, and interdisciplinary collaboration.
• Ensure timely and accurate clinical documentation.

Practice Operations

• Lead the day-to-day operations of the practice.
• Optimize scheduling, patient flow, and administrative processes.
• Monitor operational metrics including patient volume, no-show rates, provider utilization, and financial performance.
• Foster collaboration between providers, support staff, and leadership.

Team Leadership

• Recruit, hire, onboard, train, and develop staff.
• Conduct performance evaluations and provide ongoing coaching.
• Promote a positive, collaborative, and accountable workplace culture.
• Lead regular staff meetings and support professional development.

Financial & Business Management

• Develop and monitor practice budgets and operating expenses.
• Oversee billing, insurance reimbursement, revenue cycle processes, and collections.
• Review financial reports and identify opportunities to improve performance.
• Manage provider credentialing and payer relationships.

Compliance & Quality

• Ensure compliance with HIPAA, OSHA, and applicable federal and state regulations.
• Support quality improvement initiatives and risk management efforts.
• Coordinate audits and maintain accurate documentation and reporting.

Strategic Growth

• Partner with leadership to support practice growth and long-term strategic initiatives.
• Develop relationships with referral sources and community partners.
• Evaluate new technologies and operational improvements that enhance patient care and practice efficiency.

Qualifications

Required

• Master's degree in Counseling, Social Work, or a related behavioral health field.
• Active Arkansas licensure as an LCSW, LPC, or other independently licensed behavioral health professional.
• Minimum of 3 years of healthcare management experience, preferably in behavioral health.
• Experience supervising staff and managing daily operations.
• Ability to maintain an active outpatient therapy caseload.

Preferred

• Experience managing private practice operations.
• Knowledge of healthcare billing, insurance reimbursement, and revenue cycle management.
• Experience with provider credentialing and payer enrollment.
• Strong financial management and budgeting skills.
• Experience with Electronic Health Record (EHR) systems.
• Demonstrated success leading organizational improvement initiatives.

What We're Looking For

The ideal candidate is:

• A servant leader who enjoys mentoring and developing others.
• A collaborative communicator who builds strong relationships.
• Financially savvy and comfortable using operational data to drive decisions.
• Highly organized and able to balance clinical responsibilities with business leadership.
• Passionate about providing exceptional behavioral healthcare while helping a growing practice thrive.

Why Astra Wellness?

At Astra Wellness, we believe outstanding patient care begins with an exceptional team. We are committed to creating a supportive, collaborative environment where clinicians are empowered to grow professionally while making a meaningful difference in the lives of those we serve.

This is an opportunity to help shape the future of a growing behavioral health practice while continuing to do the clinical work you love.

Join Astra Wellness and help us redefine behavioral healthcare through compassionate care, clinical excellence, and innovative leadership.