Behavioral Health Practice Manager — Hybrid Leadership

Astra Wellness; Bentonville (AR); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Astra Wellness in Bentonville, AR, is seeking a Practice Manager to lead office operations and ensure high-quality patient care. You will supervise administrative staff, manage budgets and billing, and coordinate with the clinical team to drive efficient, compliant operations.

The role requires a Bachelor's in Healthcare Administration with prior healthcare management experience. This full-time, primarily on-site position offers growth in a supportive, mission-driven nonprofit setting.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field required; Master’s preferred.
• Experience in healthcare management, preferably behavioral health.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee daily operations including scheduling, front office, and administrative functions.
• Develop and implement policies, procedures, and workflows to promote efficiency.
• Track key performance metrics such as patient volume and scheduling utilization.
• Serve as liaison between staff, providers, patients, and external stakeholders.
• Recruit, hire, train, and supervise administrative staff.
• Conduct performance evaluations and foster a positive, collaborative work environment.
• Lead regular team meetings and promote open communication and problem-solving.
• Manage budgets, payroll, billing, insurance claims, and collections.
• Review financial reports, monitor performance, and recommend improvements.
• Ensure timely credentialing and payer contract management.
• Ensure adherence to HIPAA, OSHA, and other regulations.
• Maintain documentation and coordinate audits or reviews.
• Implement risk management strategies to enhance patient safety.
• Partner with leadership to guide strategic planning and growth initiatives.
• Lead marketing, community outreach, and referral development efforts.

Skills

Leadership

Communication

Problem-solving

Healthcare knowledge

Education

Bachelor’s degree in Healthcare Administration

Master’s degree (preferred)

Tools

EHR systems

Scheduling software

Microsoft Office

Job description

Astra Wellness in Bentonville, AR, is seeking a Practice Manager to lead office operations and ensure high-quality patient care. You will supervise administrative staff, manage budgets and billing, and coordinate with the clinical team to drive efficient, compliant operations.

The role requires a Bachelor's in Healthcare Administration with prior healthcare management experience. This full-time, primarily on-site position offers growth in a supportive, mission-driven nonprofit setting.