Clinical Practice Assistant — Impactful Primary Care Team

Cambridge Health Alliance; Malden (MA); On-site; USD 31,000 - 51,000; Full time

Job summary

Cambridge Health Alliance (CHA) is seeking a Clinical Practice Assistant to support ambulatory care teams at the Malden Care Center. This role blends administrative duties with clinical tasks to ensure smooth clinic operations and high-quality patient care.

The CPA will greet patients, manage flow, schedule appointments, verify insurance, and assist providers with histories and EHR documentation, contributing to a patient-centered workflow in a team-based setting.

Qualifications

• High school diploma or equivalent required.
• Graduation from an accredited medical assistant program or 1 year MA experience in lieu of program required.
• Maintains current American Heart Association Basic Life Support Certification.
• Fluency in English; second language preferred.

Responsibilities

• Actively and efficiently manage the flow of patients through the clinic.
• Greeting patients.
• Answering the telephone professionally and taking accurate detailed electronic messages.
• Scheduling patient appointments electronically (using Epic).
• Executing insurance verifications.
• Rooming patients.
• Assisting providers with medical histories.
• Documenting in the electronic health record.
• Checking routine vital signs and point of care testing.
• Assisting providers with clinical procedures.
• Booking screening tests and follow-up appointments.
• Populating MyCHart messages and calling patients by telephone.
• Other duties as required.

Skills

Patient flow management

Scheduling appointments

Electronic health records

Clinical assistance with procedures

Insurance verifications

Education

High school diploma or equivalent

Medical assistant program graduate or 1 year MA experience

Tools

Epic

Job description

Cambridge Health Alliance (CHA) is seeking a Clinical Practice Assistant to support ambulatory care teams at the Malden Care Center. This role blends administrative duties with clinical tasks to ensure smooth clinic operations and high-quality patient care.

The CPA will greet patients, manage flow, schedule appointments, verify insurance, and assist providers with histories and EHR documentation, contributing to a patient-centered workflow in a team-based setting.