Clinical Pharmacy Technician

WVU Hospitals — Ruby Memorial Hospital; Morgantown (WV); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Clinical Pharmacy Technician to join their team. This role involves securing patient data, verifying insurance, and assisting in the provision of clinical care. The ideal candidate will possess a high school diploma and pharmacy technician certification, along with a strong commitment to patient confidentiality and excellent communication skills. Working in a fast-paced environment, you will collaborate with pharmacists to ensure optimal pharmaceutical care while maintaining accurate patient records. If you are passionate about healthcare and eager to contribute to patient well-being, this position offers a fulfilling opportunity.

Qualifications

• High school diploma required; pharmacy tech certification preferred.
• Experience in healthcare or pharmacy settings is essential.

Responsibilities

• Gather and document patient information for clinical care.
• Assist pharmacists with prescription filling and labeling.
• Maintain confidentiality while interacting with patients.

Skills

Pharmacy Technician Certification

Patient Communication

Insurance Verification

Data Management

Clinical Knowledge

Education

High School Diploma

Associate's Degree in Science

Tools

Pharmacy Software

Computer Applications

Job description

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Responsible for securing patient data based upon comprehensive data elements, financial education/counseling, insurance verification, provision of clinical information for pre-certification, authorization and third party claims management. Interviews patient for clinical, financial, and history information and arranges appropriate clinical care. A Clinical Pharmacy Technician will work independently gathering and submitting patient information with oversight of a pharmacist as needed. They will be responsible for performing pharmacy related functions in compliance with departmental policies and procedures that provide optimal pharmaceutical care.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High school diploma or Equivalent.
• One of the following:

One (1) year of Pharmacy Technician or healthcare related experience AND

• Be Nationally certified (PTCB or EXCPT)
• Registered with the state Board of Pharmacy as a Pharmacy Technician upon hire (except PA).

OR

Three (3) years Pharmacy Technician or healthcare related experience AND

• Nationally certified (PTCB or EXCPT) within 15 months of hire AND
• Registered with the state Board of Pharmacy within 15 months of hire (except PA).
• Registered with the state Board of Pharmacy as a Pharmacy Technician trainee upon hire (except PA).
• Must complete job specific competencies or obtain specialty certification within 90 days of hire.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Associates degree OR Post high school education in a science field of study OR graduate of a pharmacy technician training program.

Core Duties and Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Drafts various correspondence letters and sends to referral source when necessary.
• Gathers and documents patient demographics, insurance information, needs assessment, patient history, and other data as needed.
• Initiates refill/follow up calls and schedules delivery as needed.
• Provides information and answers to patient/caregiver questions and refers to clinician when appropriate or requested.
• Identifies all patients requiring pre-certification or pre-authorization at the time services are requested or when notified by another hospital or clinic department.
• Contacts insurance company or employer to determine eligibility and benefits for requested services.
• Maintains patient records in a timely and complete manner.
• Assists the pharmacist with the process of filling and labeling the prescriptions.
• Calculates initial measurements for compounds and maintains compounds logs.
• Provides monographs and other required medication guides with each prescription.
• Maintains proper storage of medications (i.e., security, temperature controlled items, etc.).
• Demonstrates the knowledge and skills necessary to communicate to patients of various ages, per established standards.
• Works with coordinators and manager to develop and attain quarterly objectives.
• Maintains confidentiality according to policy when interacting with patients, physicians, families, co-workers, and the public regarding demographic/clinical/financial information.
• Communicates problems hindering workflow to management in a timely manner.
• Assists in the training of pharmacy technicians.
• Initiates charge anticipation calculations to identify anticipated self-pay portions.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the employee is required to walk and stand or sit for long periods of time.
• Must be able to lift 30 pounds and push 50 pounds.
• Dexterity required to finger, handle, and reach.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

• Must be able to use computers and software applications.
• Knowledge of drugs, dosing, side effects, indications, contraindications, and proper administration preferred.
• Knowledge of rules, policies, and regulations related to pharmaceutical disbursal preferred.
• Must work accurately, efficiently, and safely in a fast-paced environment.
• Polite and respectful communication with staff, physicians, patients, and families.
• Flexibility to meet department or hospital needs regarding changes in work volume, scheduling, and emergencies.
• Effective verbal and written communication skills with a focus on customer service.