Clinical Pharmacy Tech - Patient Access & Support

GI Alliance; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

GI Alliance in Austin, TX is seeking a Pharmacy Technician to support daily clinic pharmacy operations under supervision of the pharmacist. You will assist with prescription processing, insurance and patient communications, and medication preparation in a busy healthcare setting.

The role emphasizes accuracy, confidentiality, and teamwork with pharmacists and clinicians to ensure timely access to medications and compliance with ACHC standards.

Qualifications

• Current Texas Pharmacy Technician license.
• Strong customer service and communication skills.
• Basic knowledge of medications and medical terminology.
• Ability to work accurately with detailed information and maintain organized records.
• Proficient with Microsoft Word, Excel, and Outlook.
• Experience with EMR and pharmacy management systems.
• Ability to maintain patient confidentiality and handle sensitive information.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Process prescription requests accurately within the pharmacy management system.
• Enter prescription information, including medication, directions, diagnosis, and insurance information.
• Verify pharmacy benefits and eligibility and assist with insurance claim submission and resolution of rejected claims.
• Monitor prescription status and communicate with patients, pharmacies, vendors, and clinical staff as needed.
• Prepare and organize medications and supporting documentation for pharmacist review.
• Coordinate medication pickup and delivery arrangements with patients.
• Follow pharmacy workflow processes and maintain required prescription and department logs.
• Process refill requests and ensure appropriate follow-up according to pharmacy procedures and system requirements.
• Coordinate next-refill needs and follow established refill scheduling processes.
• Assist the pharmacist with administrative and operational tasks as directed.

Skills

Pharmacy Tech License

Customer Service

Communication

EMR Systems

Attention to Detail

Data Entry

Microsoft Office

Confidentiality

Education

Pharmacy Technician Certification

Tools

Pharmacy Management System

EMR Software

Insurance Verification Software

Job description

GI Alliance in Austin, TX is seeking a Pharmacy Technician to support daily clinic pharmacy operations under supervision of the pharmacist. You will assist with prescription processing, insurance and patient communications, and medication preparation in a busy healthcare setting.

The role emphasizes accuracy, confidentiality, and teamwork with pharmacists and clinicians to ensure timely access to medications and compliance with ACHC standards.