Clinical Patient Service Representative

Asante; Ashland (OR); On-site; USD 55,118,000 - 75,933,000; Full time

Benefits offered by this job

Competitive pay

Health & wellness benefits

Retirement savings plan

Paid time off (ETO)

Professional development & tuition

Job summary

Asante is seeking a Clinical Patient Service Representative to support medical clinics by managing provider schedules, answering calls, and handling patient registrations. The CPSR will ensure smooth front-desk operations and assist providers during patient visits.

The role includes patient intake, routine tests, and preparing patients for examinations, with responsibilities spanning front-office tasks and calls as needed. This is a full-time, first shift position (Mon-Fri 7:00–3:30).

Qualifications

• High school diploma or equivalent is required.
• Minimum of 2 years of relevant front desk customer-related experience in a healthcare setting is required.
• BLS: Basic Life Support for the Healthcare Provider certification through the American Heart Association (AHA) required within 90 days of start date

Responsibilities

• Populate provider schedules accurately and ensure calendars are up to date.
• Answer telephones according to established protocols.
• Capture complete registration information prior to or during visits.
• Assist medical providers and prepare patients for examinations.
• Perform patient intake and routine tests; complete paperwork as directed.
• Assist the front office as needed and conduct patient calls when requested.

Skills

Front desk experience

Education

High school diploma or equivalent

Job description

Description

Additional Position Details:FTE: 1.000000 |Full Time|1st Shift - Days/ Primarily Monday-Friday 0700-1530 (7 am- 3:30 pm)

Starting Wage:$19.27-$26.50 per hour, depending on experience

Position Summary

The Clinical Patient Service Representative (CPSR), under general supervision, is a multitasking position performing a variety of support functions of medical clinics. The CPSR will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each visit. Other responsibilities include assisting medical providers and working closely with patients in preparation for examinations to provide medical care; performing patient intake and routine tests; completing paperwork assigned by the Provider; assisting the front office as needed; and conducting patient calls as requested.

Qualifications

Education

• High school diploma or equivalent is required

Experience

• Minimum of 2 years of relevant front desk customer-related experience in a healthcare setting is required

Certifications

• BLS: Basic Life Support for the Healthcare Provider certified through the American Heart Association (AHA) required within 90 days of start date

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

• Competitive Pay: Hourly and salaried positions earn market-based compensation.
• Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
• Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
• Paid Time Off: Generous ETO for part-time and above employees.
• Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
• Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.