Clinical Outreach Representative (San Antonio, TX)

Discovery Behavioral Health; San Antonio (TX); Remote; USD 50,000 - 80,000; Full time

Job summary

Discovery Behavioral Health is seeking a Clinical Outreach Representative to drive regional marketing efforts and grow referrals and admissions. The role requires developing and maintaining relationships with healthcare professionals, managing CRM activities in Salesforce, and reporting on field engagement as directed by leadership.

Based in San Antonio, TX, the position is remote-friendly for local candidates, with duties including executing marketing plans, field meetings, and coordinating

Qualifications

• Bachelor's degree and at least 3 years experience in direct outreach or mental health field required.
• Strong communication and relationship-building skills with diverse stakeholders.
• Experience with Salesforce or similar CRM is preferred.

Responsibilities

• Create and execute regional strategic marketing plans.
• Increase referrals and admissions for growth.
• Develop and maintain referral relationships with healthcare professionals.
• Maintain activity levels including field meetings and tours per month as assigned.
• Contribute to referral and admissions goals as identified by leadership.
• Maintain CRM activity records and update contacts in Salesforce.
• Log activities and complete weekly/monthly reports.

Skills

Regional marketing

Referral development

Relationship building

Data reporting

Salesforce usage

Education

Bachelor's degree from four-year college or university

Tools

Salesforce

Job description

Position Summary

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Essential Job Functions

• Creating and executing regional strategic marketing plans.
• Increase referrals and admissions for continued company growth.
• Develop and maintain referral relationships amongst various healthcare professionals.
• Maintain activity levels equating to 85 field meetings including 5 onsite tours, 3 in-services per month or as assigned by the Regional Director of Clinical Outreach.
• Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
• Maintain Sales Force database and activity record
• Add new contacts into Sales Force: all contact information, regional assignment, and categorize, update accounts when necessary.
• Keep activities and events logged appropriately in Sales Force.
• Complete weekly and end of month reports in a timely manner: mileage reports, credit card reports, end of month reporting, and other reports as identified by Regional Director.
• Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts: direct mail, online, and community based.
• Facilitate and support communication between outreach and admissions, outreach and clinical, outreach and management.
• Facilitate and support communication between referral sources and admissions, referral sources and clinical, and referrals throughout Discovery Behavioral Health as a whole.

Knowledge, Education, Experience

• Bachelor's degree (B.A.) from four-year college or university
• At least three years of experience working in direct outreach or clinical experience in the mental health field

Employment Status: Full-Time
Schedule: Exempt
Work Location: Remote (must be local to San Antonio, TX)