Clinical Outreach Representative (North East, PA)

Discovery Behavioral Health; North East (Erie County); Remote; USD 75,000 - 115,000; Full time

Job summary

Discovery Behavioral Health is seeking a Clinical Outreach Representative to lead marketing efforts in the Northeast region and drive admissions. You will develop referral sources, maintain relationships, and coordinate with admissions, clinical teams, and management to expand the organization’s reach.

Requirements include a Bachelor's degree and at least three years in direct outreach or mental health clinical work.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university.
• At least three years of experience working in direct outreach or clinical experience in the mental health field.

Responsibilities

• Create and execute regional strategic marketing plans.
• Increase referrals and admissions for continued company growth.
• Develop and maintain referral relationships with healthcare professionals.
• Maintain activity levels equivalent to 85 field meetings including 5 onsite tours, 3 in-services per month.
• Contribute to referral and admissions goals as identified by leadership.
• Maintain Sales Force database and activity records.
• Add new contacts into Salesforce with regional assignment and account updates.
• Log activities and events accurately in Salesforce.
• Complete weekly and month-end reports (Mileage, credit card; end-of-month reporting).
• Identify new marketing opportunities (direct mail, online, community-based).
• Facilitate communication between outreach and admissions, outreach and clinical, outreach and management.
• Facilitate communication between referral sources and admissions, referrals across the organization.

Skills

Regional marketing planning

Referral relationship development

Relationship management

CRM usage

Education

Bachelor's degree

Tools

Salesforce

Job description

Position Summary

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Position Summary

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Essential Job Functions

• Creating and executing regional strategic marketing plans.
• Increase referrals and admissions for continued company growth.
• Develop and maintain referral relationships amongst various healthcare professionals.
• Maintain activity levels equating to 85 field meetings including 5 onsite tours, 3 in-services per month or as assigned by the Regional Director of Clinical Outreach.
• Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
• Maintain Sales Force database and activity record
• Add new contacts into Sales Force: all contact information, regional assignment, and categorize, update accounts when necessary.
• Keep activities and events logged appropriately in Sales Force.
• Complete weekly and end of month reports in a timely manner: mileage reports, credit card reports, end of month reporting, and other reports as identified by Regional Director.
• Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts: direct mail, online, and community based.
• Facilitate and support communication between outreach and admissions, outreach and clinical, outreach and management.
• Facilitate and support communication between referral sources and admissions, referral sources and clinical, and referrals throughout Discovery Behavioral Health as a whole.

Knowledge, Education, Experience:

• Bachelor's degree (B.A.) from four-year college or university
• At least three years of experience working in direct outreach or clinical experience in the mental health field

Employment Status: Full-Time

Schedule: Exempt

Work Location: Remote - must be located in North East Pennsylvania

Compensation: Pay Range: $75,000 - $115,000