Clinical Outreach Representative (North New Jersey)

Colonial Group; Newark (NJ); Remote; USD 75,000 - 115,000; Full time

Job summary

Discovery Behavioral Health seeks a Clinical Outreach Representative to drive regional marketing and create awareness for the assigned brand. You will build and maintain referral relationships, manage Salesforce records, and report monthly on activities, mileage, and expenses.

The role requires a Bachelor's degree and at least three years in outreach or clinical mental health, with full-time status and remote work in the United States. Salary range is $75,000–$115,000 annually.

Qualifications

• Bachelor’s degree required.
• At least three years of experience in direct outreach or clinical mental health.

Responsibilities

• Create and execute regional marketing plans.
• Increase referrals and admissions.
• Develop and maintain referral relationships with healthcare professionals.
• Maintain activity levels (85 field meetings, 5 onsite tours, 3 in-services monthly).
• Contribute to referral/admissions goals.
• Maintain Salesforce database and log activities.
• Add new contacts with regional assignment in Salesforce.
• Log activities and events accurately in Salesforce.
• Complete weekly/monthly reports (mileage, expenses, reports).
• Identify new marketing opportunities (direct mail, online, community).
• Facilitate communication between outreach and admissions, clinical, and management.

Skills

Relationship building

Marketing planning

Salesforce

Communication skills

Education

Bachelor’s degree

Tools

Salesforce

Job description

Position Summary:

A Clinical Outreach Representative is responsible for marketing efforts in a specific region as assigned to them by the Regional Director of Clinical Outreach. Within this specific region, they are to increase awareness of Discovery Behavioral Health, the division they represent, and the specific brand they have been hired for. Outreach representatives are to develop referral sources, maintain relationships internally and externally, and ultimately drive admissions to the organization.

Essential Job Functions:

• Creating and executing regional strategic marketing plans.
• Increase referrals and admissions for continued company growth.
• Develop and maintain referral relationships amongst various healthcare professionals.
• Maintain activity levels equating to 85 field meetings including 5 onsite tours, 3 in-services per month or as assigned by the Regional Director of Clinical Outreach.
• Contribute to referral and admissions prospects goals as identified by the Regional Director of Clinical Outreach.
• Maintain Sales Force database and activity record
• Add new contacts into Sales Force: all contact information, regional assignment, and categorize, update accounts when necessary.
• Keep activities and events logged appropriately in Sales Force.
• Complete weekly and end of month reports in a timely manner: mileage reports, credit card reports, end of month reporting, and other reports as identified by Regional Director.
• Assist Regional Director/Territory Manager in identifying new opportunities for marketing efforts: direct mail, online, and community based.
• Facilitate and support communication between outreach and admissions, outreach and clinical, outreach and management.
• Facilitate and support communication between referral sources and admissions, referral sources and clinical, and referrals throughout Discovery Behavioral Health as a whole.

Knowledge, Education, Experience:

• Bachelor’s degree (B.A.) from four-year college or university
• At least three years of experience working in direct outreach or clinical experience in the mental health field

Employment Status: Full-Time

Schedule: Exempt

Work Location: Remote

Compensation: Pay Range: $75,000 - $115,000/annually