Clinical Outreach Liaison, Behavioral Health Partnerships

Universal Health Services; Naperville (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Excellent medical, dental, vision

401(k) with company match

SoFi student loan refinancing program

Tuition savings for nursing education

Career development opportunities

Pet insurance

Job summary

Thousand Branches Wellness, a subsidiary of Universal Health Services (UHS), seeks a Clinical Outreach Liaison for IOP Mental Health in Naperville, IL. This field-based role focuses on clinically informed outreach, building partnerships with therapists, hospitals, and community providers, and ensuring smooth referral transitions to appropriate levels of care.

The position emphasizes independent outreach, strong organizational skills, and the ability to translate clinical knowledge into practical

Qualifications

• Bachelor's degree required.
• Master’s degree in behavioral health field preferred.
• Active licensure or registration strongly preferred.
• 1–3+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred).
• Strong understanding of behavioral health diagnoses and levels of care (IOP/PHP/residential).
• Established relationships within the behavioral health community.
• Experience with CRM or referral tracking systems.

Responsibilities

• Execute assigned outreach plans with a focus on clinically appropriate referral development.
• Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers.
• Conduct regular in-person outreach, meetings, and follow-ups to maintain strong community presence.
• Collaborate with Admissions and clinical teams to support appropriate and timely referral transitions.
• Track outreach activity and referral trends to support consistency and follow-through.

Skills

Relationship building

Organization

CRM software

Education

Bachelor's degree required

Master’s degree in behavioral health preferred

Tools

CRM systems

Job description

Thousand Branches Wellness, a subsidiary of Universal Health Services (UHS), seeks a Clinical Outreach Liaison for IOP Mental Health in Naperville, IL. This field-based role focuses on clinically informed outreach, building partnerships with therapists, hospitals, and community providers, and ensuring smooth referral transitions to appropriate levels of care.

The position emphasizes independent outreach, strong organizational skills, and the ability to translate clinical knowledge into practical