Field-Based Mental Health Outreach Liaison

Thousand Branches Wellness; Naperville (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision

401(k) with company match

SoFi student loan refinancing program

Tuition savings for nursing education

Career development opportunities

Pet insurance

Job summary

Thousand Branches Wellness is seeking a Clinical Outreach Liaison for Naperville, IL. This field-based role focuses on clinically informed outreach, building partnerships with therapists, hospitals, and community providers, and ensuring appropriate level-of-care placements.

The role supports admissions and clinical teams, may require evening/weekend events, and emphasizes translating clinical knowledge into practical guidance for referral partners.

Qualifications

• Bachelor's degree required
• Master’s degree in a behavioral health field preferred
• Active licensure or registration strongly preferred
• 1–3+ years of experience in behavioral health (clinical, case management, or utilization review experience preferred)
• Strong understanding of behavioral health diagnoses and levels of care (IOP/PHP/residential)
• Established relationships within the behavioral health community
• Experience with CRM or referral tracking systems

Responsibilities

• Execute assigned outreach plans with a focus on clinically appropriate referral development
• Build and maintain relationships with referral partners, including therapists, psychiatrists, hospitals, and community providers
• Conduct regular in-person outreach, meetings, and follow-ups to maintain strong community presence
• Collaborate with Admissions and clinical teams to support appropriate and timely referral transitions
• Track outreach activity and referral trends to support consistency and follow-through

Skills

Relationship building

Community engagement

Clinical knowledge

CRM / referral tracking

Education

Bachelor's degree

Master’s degree in behavioral health

Active licensure or registration

Tools

CRM systems

Job description

Thousand Branches Wellness is seeking a Clinical Outreach Liaison for Naperville, IL. This field-based role focuses on clinically informed outreach, building partnerships with therapists, hospitals, and community providers, and ensuring appropriate level-of-care placements.

The role supports admissions and clinical teams, may require evening/weekend events, and emphasizes translating clinical knowledge into practical guidance for referral partners.