Clinical Ops Leader – Academic Medical Center

University of Chicago; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

The University of Chicago Department of Radiation and Cellular Oncology seeks a Clinical Operations Manager to support the Executive Leader by managing daily operations, coordinating with Practice Managers, finance, and faculty to monitor access, productivity, and scheduling. This role provides data-driven insights to inform strategic priorities and keeps administration running smoothly.

As a hands-on contributor, you will build dashboards, run data pulls (Tableau, Epic), monitor expenses, and

Qualifications

• Requires college or university degree in related field.
• 2-5 years of work experience in a related job discipline.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Experience with Epic scheduling or reporting.
• Exposure to RVUs, physician productivity, or practice finance.
• Experience supporting faculty onboarding, credentialing, or HR processes.
• Experience working with practice managers or clinic operations.

Responsibilities

• Support day-to-day clinical operations for the department.
• Meet regularly with Practice Managers and help resolve clinic issues.
• Monitor access and track time to next new appointment; flag problems early.
• Review and update clinic templates; track block time and exam room utilization.
• Follow up on patient complaints and satisfaction comments.
• Coordinate call center issues and monthly call center meetings.
• Support Epic enrollment and scheduling needs.
• Track cases lost to out of network insurance.
• Help identify capital equipment needs with Practice Managers, OR team, and Supply Chain.
• Track faculty time away and update 30-day schedules.

Skills

Strong organization and follow through

Clear written and verbal communication

Data-driven problem solving

Education

Bachelor’s degree in healthcare administration, business, or related field

College or university degree in related field

Job description

The University of Chicago Department of Radiation and Cellular Oncology seeks a Clinical Operations Manager to support the Executive Leader by managing daily operations, coordinating with Practice Managers, finance, and faculty to monitor access, productivity, and scheduling. This role provides data-driven insights to inform strategic priorities and keeps administration running smoothly.

As a hands-on contributor, you will build dashboards, run data pulls (Tableau, Epic), monitor expenses, and