Clinical Operations Supervisor, Anesthesia, Full Time, First Shift

UC Health; Cincinnati, Northern (OH, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Disability

Job summary

UC Health is seeking a Full Time Clinical Operations Supervisor for the Anesthesia unit at the UC Medical Center, First Shift. The role supports day-to-day admin and clinical functions to ensure excellent patient service across sites.

The candidate will manage patient flow, equipment, and staff, while performing operational and financial analyses to optimize unit performance and care quality.

Qualifications

• High School Diploma or GED required.
• 3–5 years of experience preferred.
• Certification as an Anesthesia Technician is preferred.

Responsibilities

• Coordinates and supervises the daily activities of the team.
• Plans and schedules work assignments ensuring adequate service levels to physicians and patients.
• Manages daily clinical operations in the practice site including patient flow and supply needs.
• Performs routine operational efficiency and financial analysis for the unit.
• Maintains excellent relations with physicians in the clinical area.
• Anticipates and addresses physician needs for equipment, supplies and support.
• Triages patient complaints and follows through to resolution.
• Collaborates with physicians and staff to ensure high quality patient care.
• Manages recruitment, development, and performance evaluations of employees.
• Oversees training and orientation of new employees and ongoing skill training.
• Coordinates patient customer relations function and resolves disputes.

Skills

Leadership

Staff management

Communication

Customer service

Emergency response

Education

High School Diploma

Tools

EMR systems

Scheduling software

Job description

Job Description

UC Health is hiring a Full Time Clinical Operations Supervisor for the Anesthesia unit for the First Shift at the UC Medical Center.

The Clinical Operations Supervisor assists with the day to day management of the administrative and clinical functions in the clinical sites to provide excellent patient/customer service at all applicable sites.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.

Benefit Details

• 401K
• Medical, Dental, and Vision insurance
• Employee paid long-term and short-term disability

Responsibilities

• Coordinates and supervises the daily activities of the team.
• Plans and schedules work assignments ensuring adequate service levels to physicians and patients.
• Manages the daily clinical operations in the practice site including management of patient flow, assessing supply needs, and anticipates/resolves problems that interfere with patient care.
• Perform routine operational efficiency and financial analysis for their unit.
• Maintains excellent relations with physicians practicing in the clinical area.
• Anticipates and addresses physician needs for equipment, supplies and support.
• Triages patient's complaints or concerns and follows through to resolution.
• Work with physicians and staff to ensure high quality care for patients.
• Manages the recruitment, development, and performance evaluations of employees.
• Oversees training and orientation of new employees as well as ongoing skill training for existing staff.
• Carry out coordination of patient customer relations function.
• Support in resolving disputes among patients, clinic staff and physicians.

Qualifications

Education: High School Diploma or GED required.

Experience: Minimum of three to five years of experience preferred.

Certification as an Anesthesia Technician is preferred.

Skills and Knowledge

• Excellent written and verbal communication skills.
• Must be able to communicate clearly with patients of all education levels.
• Strong line management, interpersonal skills and the ability to work with a variety of people.
• Computer, telephone, fax machine utilization skills.
• Proven track record leading a successful team.
• Ability to react calmly and effectively in emergency situations.
• Ability to work without close supervision and to set own priorities.
• Ability to manage multiple tasks and successfully meet deadlines.

Join our team as a Clinical Operations Supervisor in our Anesthesia unit and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.